UX Writer at italki

Responsibilities

• Independently create clear, concise, and useful copy for a user interface that helps users complete the task at hand.
• Review analytics data and existing copies and suggest alternative copies/content to improve existing UX.
• Document your strategies with guidelines to ensure that all copy across our products is aligned, and establish best practices and strategy principles.
• Collaborate with designers, researchers, legal, marketing, product managers, and engineers. Influence and adapt to stakeholders and their feedback.
• Create presentations or communications with guidelines and advocate for your copy decisions.
• Extend the global writing guidelines into localized markets. Work with localization platforms and/or service providers to optimize the localization process and ensure high-quality translations.
• Manage projects from needs assessment to implementation; identify opportunities, establish priorities, secure resources, and manage stakeholders.

Requirements

• 2+ years’ experience in content strategy, content design, UX writing, copywriting, or editorial.
• Bachelor’s degree in English, Communications, Journalism, Technical Writing, UX, HCI, or equivalent practical experience.
• Experience developing information architecture for complex documentation sets or product suites.
• Ability to manage multiple priorities in an ever-changing environment.
• Experience with localization and accessibility best practices.
• Portfolio of UX-focused writing samples and style guidelines.

Plus

• Passion for languages with language skills in addition to required English.
• Experience in high tech, software development, education technology industries.
• Experience working in an Agile/Scrum development process.
• Experience in growing and scaling company growth or start up team experience.
• Experience in companies with global / regional presence with multiple offices across different countries.