UX Researcher at Accenture

• Be adventurous. Bring a vision. Make an impact. Rely on empathy. Nurture collaboration. Stay transparent. Be bold and generous in all you do.
• A world of talent, one team. We are Accenture Song. We work together with designers and clients across the globe to make a world of difference.
• Our UX Researchers uncover user needs through research, develop deep insights, generate concepts and craft how people will interact with the products and services we design.
• We are looking for Senior and Intermediate UX Researchers to work with two of the leading global software platforms.
• Senior UX Researcher

8-10 years of relevant industry experience

Requirements

• Collaborate/partner with and support team of UX researchers.
• Contribute to, or help lead, key research activities including international usability studies, surveys, and other methods of research.
• Partner closely with team members in person and remote office locations.
• Partner closely with researchers to ensure research plans are executed in a timely fashion.
• Collaborate with product team researchers to define and prioritize user experience research questions.
• Contribute to creating research summaries/presentations and ensure effective communication of research findings.
• Contribute to developing UX Research Plan for a specific study in partnership with the UX Team.
• 1-2 years-experience leading product focused UX research.
• Excellent interpersonal, communication, negotiation, and collaboration skills -- including ability to distil findings into concise insights and engage and excite stakeholders about research.
• Interest in product development and connecting research findings with new product ideas.
• Strong understanding of strengths and shortcomings of multiple different research methods, including when and how to apply them during each product phase.
• A desire to move quickly and innovate on the way we do research.
• Intermediate UX Researcher
• 4-8 years of relevant industry experience

Requirements

• Preparing user research activities (working with the recruiters to schedule study sessions, set up the usability lab, etc.).
• Planning, observing and moderating usability testing sessions and interviews.
• Administering interviews.
• Taking notes during usability study sessions.
• Analysing qualitative data.
• Communicating findings from the study to the team.
• Assistance in creating presentations (including creating graphs, highlight videos, slide decks, etc.).
• Detail-oriented and ability to work fairly independently on a variety of tasks.
• Interest in general research and user research methods.
• Strong oral and written communication skills.
• Can prioritize time between multiple projects, and adapt to changing schedules and different tasks.
• Technical aptitude, familiarity with basic graphic and video editing tools preferred.
• Ability to learn quickly and comfortable with multi-tasking.
   

Qualifications

• Senior UX Researcher: MA/MS Degree in: in Human-Computer Interaction (HCI), Psychology, Information Science or related education and/or experience.
• Intermediate UX Researcher: B.A./B.S. (completed) or M.A/M.S. (in progress or completed) in Human-Computer Interaction, Industrial Engineering, Cognitive Science, Psychology, Anthropology, Information Sciences, or a related education and/or experience.