UX Designer - Centurion at AFGRI Equipment

REQUIRED MINIMUM EDUCATION/TRAINING

• Bachelor's degree in Interaction Design, Communication Design or Information Design

MINIMUM WORK EXPERIENCE REQUIRED

• Relevant industry experience is required

KEY PERFORMANCE AREAS

• Interact and build relationships with the business community at various levels, including facilitating design workshops, one-on-one interviews and presentations to relevant stakeholders
• Actively perform troubleshooting and problem-solving.
• Ensure the provision of an integrated support service to business
• Ensure continual and constructive operational alignment with IT Teams including but not limited to Infrastructure, PMO (Project Management Office), Data, Innovation, Digital and Cx (Customer Experience) Teams
• Participate in deploying new/existing functionality already available in applications that will add value to the business
• Constructively use new technology as it becomes available in AFGRI and in so doing demonstrate a trust in the technology to business
• Promote and contribute to the development of a culture of continuous improvement across the Group.
• Proactively identify opportunities to improve current solutions and processes
• Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and the identification of better ways of working
• Participate in team actions where new projects/technologies/mobility apps/innovations are investigated which is non-module specific
• Keep up to date with the latest developments on existing applications
• Ensure full compliance with the AFGRI SDLC policy across all projects and change requests including software purchases e.g., governance, strategy, framework, best practices)
• Support the delivery of flow or work to the client and improve efficiency in the team and own work without compromising on quality.
• Identify potential risks in all working environments and report to the appropriate forum
• Ensure that all stakeholders comply with all relevant AFGRI frameworks, policies and procedures
• Ensure Legal Compliance with all relevant legislation

TECHNICAL KNOWLEDGE/COMPETENCIES

• Strong understanding of UX/UI methodologies, User-centred design, best practices and processes.
• Experience in conducting user research through user interviews, usability testing, surveys etc.
• Ability to analyse research to define user problems, needs and insights that inform design decisions.
• Familiarity with research methodologies, data analysis, and tools such as user testing platforms.
• Skilled at creating user journeys, wireframes, task flows and understanding information architecture.
• Be able to visualise concepts and interactions, by creating and iterating on UI and prototypes from insights and feedback.
• Experience working with design tools such as Figma (preferred).
• Excellent written and verbal communication skills.
• Experience with working in an agile environment.
• Strong MS Office
• Adobe CC Skills
• Graphic design, colour theory, typography.
• Understanding HTML, CSS, JavaScript and React.
• Understanding front-end libraries and components.
• IT Industry knowledge and a passion for understanding new developments and changes in the IT sector
• Knowledge of Out of the box features for creating webpages, forms, workflows and more are a must.
• A creative mind for design and asset generation

BEHAVIOURAL COMPETENCIES

• Excellent administration skills
• Strong analytical skills
• Excellent client-facing skills, takes time to establish underlying needs of client beyond those initially expressed.
• A strong proponent for change
• Ability to communicate concepts in a concise and eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate
• Excellent ability to communicate technical information to a non-technical audience
• Good written communication skills
• Excellent communication skills, maintains confidentiality, shares ideas and information, facilitates discussions and transfers knowledge to diverse audiences to achieve collective objectives.
• Conflict Resolution 
• Excellent experience in consulting and influencing stakeholders as and when required
• Exceptional customer service focus
• Sound decision-making ability
• High level of attention to detail and quality-driven
• Focused on closing out objectives
• Flexibility and adaptability
• Challenge the norm, with a view to improve platform solutions and user experience
• Has an innovative approach to improving or replace existing procedures or systems
• High level of integrity
• Structured logical thinking and dynamic problem solver
• Strong Motivational Skills
• Ability to work on multiple concurrent tasks
• Strong organizational skills
• Patience 
• Stress Tolerance, Perseverance
• Ability to work under pressure
• Ability to effectively prioritise and execute tasks in a high-pressure environment for self and teams
• Structured logical thinking and dynamic problem solver
• Professional at all times when dealing with clients
• High level of integrity and reliability
• Ability to build collaborative relationships
• Willingness to self-improve
• Experience in implementing quality guidelines, standards and procedures and alignment with external and internal teams
• Ability to create integrated system structures and work practices for self and team
• Ability to work individually within a team and contribute effectively
• Strong team player
• Knowledge of new technologies (in relevant field), maintain and stay abreast of updates and changes and make the appropriate recommendations
• Time Management
• Balance Between Professional & Personal Life