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  • Posted: Sep 1, 2023
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Universal Banker (Level 1)

    Job Description


    To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.

    Qualifications


    Minimum Qualifications

    • National Certificate in Banking (NQF5 FAIS recognised qualification)

    Experience Required

    • 2 - 3 years' customer service experience in banking/insurance/financial services/client services environment
    • 1 year experience in sales

    Additional Information

    Behavioural Competencies

    • Generating Ideas
    • Exploring Possibilities
    • Providing Insights
    • Adopting Practical Approaches
    • Articulating Information

    Technical Competencies

    • Client Understanding
    • Product Knowledge
    • Application and Submission Verification
    • Processing
    • Client Acceptance and Review

    Method of Application

    Interested and qualified? Go to Standard Bank Group on jobs.smartrecruiters.com to apply

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