Underwriting Binder and Outsource Specialist at Santam Insurance

What will you do?

This career opportunity is available at SHA, a division of Santam for an Underwriting Binder and Outsource Specialist, who will be based in Johannesburg: Illovo.

What will make you successful in this role?

SHA Underwriting and Monitoring Duties:

• Daily administration of Binders and Outsourcing Agreements across SHA Risk Specialists 
• High level understanding of SHA’s major products lines 
• In conjunction with Product underwriting teams, reviewing and underwriting of binders and outsource arrangements rates to ensure the profitability and governance of these structured solutions
• Auditing of these arrangements on a Quarterly basis to ensure compliance with agreed rates, wording and conditions
• Auditing on a yearly basis with Santam Niche Compliance
• Coordinating and collating of audit feedback for business
• Undertake Client Liaison meeting on a regular basis
• Arrange, prepare for and attend internal meetings when required. Take minutes when required.
• Attend to necessary arrangements for correspondence / documentation.
• Attend to and keep general filing up to date.

Liaison (Internal and External)

• Liaise with Santam Niche Regulatory and Santam Group Compliance.
• Manage and maintain successful business relationships with relevant clients. 
• Ensure that clients are provided with consistent superior service and products.
• Handle and resolve all relevant client queries within authority levels and liaise with service providers where appropriate.
• Work in conjunction with all internal resources and support structures to achieve desired business outcomes.

General Administration

• Attend to the typing of general correspondence if and when necessary.
• Attend to all administration relating to the duties identified above and all other administration relevant day to day functions including typing of correspondence.

Qualification and Experience

• Matric
• A post matric qualification preferably in Law or Compliance or risk management.
• FAIS Compliant
• Three years’ experience in Casualty Underwriting

Skills

• Strong Communication Skills
• Tolerance of handling high  pressure work environment
• Computer Literacy (Word, Excel and PowerPoint)
• Good command of English language
• Audit Experience
• Scheme Experience
• Administrative Skill
• Analysis and Judgement
• Attention to Detail
• Client Orientation 
• Communication Skills 
• Follow Up
• Initiative
• Interpersonal Skills
• Organisational Awareness
• Planning and Organising
• Teamwork

Core Competencies

• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently
• Collaborates - Contributing independently
• Being resilient - Contributing independently