Treasury Administrator - Contact Centre at Hollywoodbets

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Treasury Administrator to be based in the Contact Centre within the Withdrawals Department. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for completing second level approval of withdrawal payments on the banking systems and through the withdrawals app where appropriate.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 1-year experience in an Admin role.

A Bonus to have:

• Certificate or Diploma in a financial qualification.
• Experience in a Financial role.

What You’ll do for the Brand:

• Ensure withdrawals are completed timeously and that all necessary checks are completed prior to approving/declining a withdrawal.
• Assist the administrator team with relevant payment investigations to resolve customer queries.
• Prepare batches of payments received by withdrawals and import onto the relevant banking systems that are processed manually.
• Complete relevant payments directly on the withdrawals app that are processed automatically.
• Action EFT tickets from the branches and ensure the tracking system is updated.
• Liaise with banks on all banking related issues.
• Ensure that all valid payment requests and any significant payment delay issues are dealt with.
• Ad hoc tasks and requests.

What You’ll Bring to the Team:

• Good communication skills (verbal and written).
• Excellent planning, organizational and time management skills.
• Focus driven whilst demonstrating exceptional attention to detail.
• Must have a strong sense of accountability.
• Strong numerical literacy and financial acumen.
• Telephone etiquette and customer service excellence.