Transport Expeditor - Durban at RCL Foods

Job Description    

• At RCL FOODS we grow what matters!!! Our Talent Team is looking for X4 Transport Expeditor to join their Vector Logistics Division.
• The roles are based in Durban
• Vector is a division of RCL FOODS, a progressive and constantly growing company and we welcome passionate and ambitious individuals that are constantly looking beyond what’s now to co-create what’s next. 
• As a Transport Expeditor, you will be responsible for monitoring the effective execution of the daily load plan whilst ensuring effective customer communication. Key to this role is ensuring that deviations to routes are understood, communicated and documented with the view of constantly improving both efficiency and service levels.

Minimum Requirements    

• Completed a Bachelor's Degree in Industrial Engineering or relevant Tertiary Qualification (Supply Chain, Operations, Logistics)
• A postgraduate qualification is preferable
• Experience in an FMCG transport environment would be advantageous
• Working Knowledge of SAP R3, Plato/FLO system experience advantageous
• Knowledge of, and experience in, Vehicle Tracking and telematics Transport planning principles, practices and tools.

Duties & Responsibilities    
Ensure daily route plans deliver optimal productivity and service levels:

• Constant monitoring of execution of the daily load plan via telematics system and telephonic communication with drivers.
• Make in the moment decisions to reroute drivers should excessive delays occur.
• Proactively identify potential RD’s during the course of the day, highlight these to customers, DC’s and sales.

To achieve optimal utilisation of the dedicated secondary fleet:

• Interrogate current day load plan for opportunities for late additions and redeliveries with the view to maximizing daily volume output.
• Immediately notify DC leadership of any breakdowns during the day and follow up on corrective action to be taken.
• Look for opportunities to mitigate the impact of breakdowns that occur in trade.

Daily monitoring of plan vs actual performance and input given to system calibration:

• Daily engagement with drivers and DC trackers to gain insight into current day issues experienced.
• Daily engagement with Routing and Scheduling controller to highlight all identified issues from previous day.
• Monitor planned vs actual start up times for each day.
• Provides immediate support for any customer queries received through the call centre.

Ensure effective shipment debriefing process:

• Ensure all issues identified during the day are documented and shared with DC Debriefer and planner.
• Ensure trip sheet feedback is received from DC Debriefer, add own comments and share with controller.
• Ensure that once controller has completed trip sheet action items, these are closed out with drivers.
• Discuss feedback look when engaging drivers.

Ensure effective communication across all affected channels:

• Maintain all driver contact details in the system and ensure they are checked for accuracy monthly.
• Ensure all customer delays are communicated as per the standard operating process.

Reporting:

• Generate reports on plan vs actual performance.
• Report back on all ad hoc issues arising, corrective actions taken and improvements shown.
• Monthly reporting against fleet downtime.
• Monthly reporting on RD performance trends.
• Create and maintain strong social systems with transport hub leadership teams:
• Daily telcons with DC staff and Debriefers highlighting issues from previous day.
• Build and maintain strong working relationships across numerous levels of the business, drivers, DC staff, DC leadership and sales.

Assist in maintaining all planning related master data:

• Monitor quality of master data inputs through the tracking process, feedback all anomalies to controller.
• Maintain reports for all master data suggestions and ensure closure of all.
• Monthly store and DC turnaround time analysis completed and shared with controller.