Training Consultant - Talent Pool at Discovery Limited

Key Purpose

• To ensure correct product knowledge and transfer of skills for efficient functioning within various positions while embedding the culture and values.

Areas of responsibility may include but not limited to

• Conduct regular training needs analysis.
• Design and develop learning programs i.e., launch of new benefits, systems changes, based on needs identified through training needs analysis.
• Prepare, Plan and Coordinate learning interventions.
• Ensure that all learning material is updated.
• Facilitate induction of new employees and training for existing employees (virtual or in person)
• Design Assessments i.e., monthly, Adhoc and Induction assessment.
• Use expert knowledge of learning principles to ensure that learning is relevant, retained, and fit for purpose.
• Conduct post-training evaluations.
• Provide feedback on performance improvements and interventions to key stakeholders.
• Ensure accurate data management on the Learning Management System.
   

Personal Attributes and Skills

• Working with people
• Persuading and influencing
• Presenting and communicating information
• Applying expertise and technology
• Learning and researching
• Creating and innovating
• Planning and organising
• Delivering results and meeting customer expectations
• Instils Trust
• People Savvy
• Drives Results
• Problem
   

Qualification

• Matric (Essential).
• Train the trainer (Advantageous)
• OD-ETD Certificate (Advantageous)
• Relevant 3-year qualification (Advantageous).
• CFP qualification or relevant qualification (Advantageous).
• NQF 5 Short-Term insurance qualification (Advantageous)
   

Experience

• Minimum 2 years relevant Training & facilitation experience
   

Knowledge

1. Facilitation skills
2. Presentation skills
3. MS Office
4. Communication skills
5. Product knowledge
6. Discovery Policies and Procedures
7. Development and structure of training material
8. ABET principles
9. Short Term Insurance industry