Traffic Manager at Sun International

Job Purpose

• The Traffic Manager for SunBet is the point of contact for incoming marketing projects / work requests and briefs within the SunBet business and is responsible for the recording, tracking and delivery of creative design products by the internal creative team to the SunBet marketing team.
• This will include managing traffic requests, project plans and support, content co-ordination, and quality assurance of end products, in line with deadlines, brand and company standards; to ensure the seamless implementation and consistent delivery of services provided by the creative team in line with artistic briefs.

Education

• 3-Year Degree / Diploma in marketing, communications or journalism

Experience

• At least 5 years’ experience in running projects and traffic management in the creative industry
• Assertive, level-headed, calm and presentable individual

Skills and Knowledge

• Planning & Co-ordinating
• Checking / Attention to detail
• Sourcing information
• Applying expertise and technology
• Taking ownership
• Responding with urgency
• Integrating (Connecting; Collaborating; Managing conflict)
• Emotional resilience
• Knowledge of Asana or similar tool
• Strong verbal and written communication skills
• Copywriting
• Project co-ordination
• Advanced proficiency in MS-Office Suite (Word, Excel, PowerPoint, Outlook) and database software
• Brand Identity
• Financial acumen

Key Performance Areas

• Be the point of contact for the creative team and receive and channel traffic flow requests from the SunBet team for the delivery of creative work
• Translate requests into usable marketing briefs and bookings / allocations of all related tasks onto the project management platform (Asana)
• Keep a daily status update of all requests / projects received by the department, and manage the production of creative content against brief and timelines
• Develop project plans / calendars and compile, track and manage timelines, plans for various projects in consultation with various team members
• Review templates / content briefs from the business and allocate briefs to relevant team members
• Co-ordinate, allocate and manage resources and prioritisation of jobs.
• Compile campaign plans and deliverables with timelines and activities
• Facilitate and escalate requests and obtain approval that exceed agreed terms when required
• Monitor tracked time and utilisation rates
• Keeps relevant stakeholders up to date and is quick to alert stakeholders and / or team members should problems arise
• Set-up reviews and ensure relevant stakeholders are available to attend.
• Develops and sustains strong professional relationships with key internal customers as well as external suppliers
• Co-ordinate and quality assure content before presentation to clients
• Acts as an art and freelance buyer for photography, illustrations and designers when required
• Identify, download and utilise relevant stock images off the web, and uploading into the central repository for usage by the creative team
• Manage the relationship with the creative team around any obstacles, challenges or delays
• Act as a resource on special projects and provide project support as required by the marketing team.
• Understand costs relating to freelance creative design, photography, storyboard design, etc.
• Provide briefs to illustrators and storyboard artists based on instructions from designers
• Project co-ordination / project management from inception to completion
• Works closely with printers around planning to ensure that creative concepts are ready for production
• Works closely with creative team to ensure the preparation of final materials for publication
• Hold daily and weekly project status meetings to share progress and updates and provide input and compile minutes to record deliverables by each accounts manager
• Follow-up on outstanding work required to deliver the SLA
• Creates and documents creative processes and communicates with the team, including SOPs, templates, FAQs