Template Developer (Intermediate) - Health Systems at Discovery Limited

The successful candidate will be required to perform but not limited to the following key outputs in respect of the Acquisition & Billings portfolio:

• Follow a medium complexity XML structure, understand customer requirements
• Understand customer requirements
• If required, facilitate activities like interviews or JAD sessions to expand the understanding of the business requirements
• Review the functional requirements with the customer
• Obtain sign-off on developed templates
• Update and complete tasks logged on the Trending document repository and Jira project board
• Review the approved specification
• If required, revert back to customer or other stakeholders if technical issues require business decisions in order to proceed
• Answer queries from the development team (E.g. Java development team)
• Check that the solution is uploaded correctly in Development environment
• When required, make configuration settings/updates, version number changes to the template.
• Conduct post go live check
• Respond to incidents escalated  
• Log issues in the appropriate issues logging system
• Conduct preliminary analysis on issues
• During go-live, provide end user support if required
• Be on standby for possible customer issues during go-live.
• During go-live, participate in the resolution of serious errors by implementing emergency changes

Competencies:

The successful candidate must demonstrate the following competencies:

• Proactive distribution of value-add research to team
• Stakeholder relationship management 
• Self-starter who takes ownership, is accountable, and is able to work with minimal supervision
• Passionate about technology and development
• Results oriented with the ability to work under pressure and juggle multiple concurrent projects with changing priorities and deadlines 
• Strong analytical and problem solving skills
• Able to deal with complexity and migrate between detailed and high level requirements
• Excellent written and verbal communication skills

Education and Experience

• Relevant IT degree level education (BCom, BSc or National Diploma in information systems or computer science) 
• Matric with English and Mathematics 
• Minimum of 3+ years’ experience in similar role
• Experience with XML SPY, XSL - FO, HTML, Transform, 
• Strong experience in ITIL (Incident, Change, Release, Problem Management), CMMI, PCMM
• Experience in SQL queries, entity diagram mapping, solution architecture and process mapping
• Exposure to Agile methodology
• Beneficial experience in Functional Testing
• Beneficial experience in DSY product knowledge