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  • Posted: Jan 26, 2023
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Teleconsultant, Servicing

    JOB DESCRIPTION

    To provide a high level of service to Customers, Standard Bank Insurance Brokers provincial offices, Standard Bank SA branches, Underwriters by resolving insurance policy queries on Assurance products according to business needs, to facilitate the development of customer loyalty through customer relationship management and to consistently portray a corporate image.

    QUALIFICATIONS

    • Completed Matric 
    • Regulatory exam for Representatives (RE 05 required Tier 2 products)
    • An NQF level 5 qualification recognised by the FSB.
    • FAIS Qualification – 150 credits in respective long-term categories

    Experience 
    1 - 2 years Customer service experience

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Meeting Timescales
    • Checking Details
    • Thinking Positively
    • Upholding Standards
    • Articulating Information

    Technical Competencies

    • Client Acceptance and Review
    • Underwriting and pricing risk
    • Insurance Principles
    • Insurance Products and Services
    • Risk perception and assessment

    Method of Application

    Interested and qualified? Go to Standard Bank Group on www.standardbank.com to apply

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