Technical Team Lead for Omni-Channel Systems - Head Office at Cape Union Mart

Description

• We are seeking a highly skilled technical team lead to join our IT department and oversee the development and maintenance of our omni-channel systems. The Technical Team Lead for Omni-Channel Systems will be responsible for leading a team of technical professionals in the design, development, and maintenance of our company's omni-channel systems. The successful candidate will have a deep understanding of the technical components required to enable an omni-channel experience, including e-commerce platforms, point of sale systems (POS), order management (OMS) and customer loyalty systems. They will also be responsible for collaborating with cross-functional teams to ensure that the omni-channel systems are aligned with the company's strategic objectives.

Responsibilities:

•  Lead the technical team responsible for designing, developing, and maintaining our omni-channel systems.
•  Collaborate with stakeholders to understand business requirements and translate them into technical specifications 
•  Ensure that the omni-channel systems are aligned with the company's strategic objectives.
•  Collaborate with other teams to ensure successful integration of software solutions
•  Oversee the integration of various systems to enable a seamless omni-channel experience for customers.
•  Develop and maintain technical documentation, including system architecture diagrams, technical specifications and user guides.
•  Manage team resources and allocate tasks to meet project deadlines 
•  Identify and mitigate technical risks, including system performance, security, and scalability.
•  Stay up-to-date with emerging technologies and industry trends, and recommend solutions that align with the company's strategy.

Requirements:

•  Bachelor’s degree in Computer Science, software engineering or a related field 
•  At least 2 years of experience in a technical leadership role
•  At least 5 years of experience in designing, developing and implementing omni-channel systems. 
•  Deep understanding of e-commerce, point of sale, loyalty platforms and related technologies 
•  Strong technical skills in SQL, Java, Python, or other programming languages 
•  Experience with software, database, API design patterns and architecture principles 
•  Excellent communication and leadership skills 
•  Strong problem-solving and analytical skills 
•  Ability to work effectively in a fast-paced, collaborative environment