Technical Assistance - Isithebe at Novus Holdings Ltd

Key Duties and Responsibilities    

• Provide both technical and administrative support to the internal team who make up the Technical Committee and to production departments where required.
• Provide both technical and administrative support to the Sales team
• Product masters – load product masters onto ITB website using information off SYSPRO and under instruction from management.
• Receive and control the movement of artwork within the factory during product master approvals Process before returning artwork to go off for plate making.
• Ensure the company’s Quality and Food Safety Management Systems are being followed or adhered to in the manufacturing processes during trials and product development.
• Master samples: Issue master samples as per the production plan. receive, verify and file master samples once production process is complete.
• Mount new or revised master samples and arrange for management signoff. Extract master sample and label for superseding when product undergoes revision.
• Ensure that documents and samples are stored and preserved in terms of any company and Statutory requirements for the required retention periods as applicable.
• Follow up on external and internal laboratory testing trial reports with regards to internal trials and product development.
• Send out production samples to sales team.
• Liaise with the planning, production, and despatch team to ensure trial samples are sent out timeously to meet trial dates at the customer.

Educational Requirements    

• Be matriculated preferably with Mathematics and Science (Tertiary qualification in a related field will be an added advantage).

Experience Requirements    

• Understand or have worked in an environment with ISO 9001 Quality Management Systems, and Food Safety Systems certification.
• Be computer literate -(Excel/Word/PowerPoint), Outlook and familiar with SYSPRO
• Have a minimum of 4 years’ experience in a flexible packaging manufacturing
• Good communication skills in English – verbal and written.

Skills and Competencies    

• Must be a pro-active individual – must be able to understand and apply logic to direct own work activity and must be able to apply high level of work ethic to achieve expected outcomes.
• Highly organized and with the ability to multi-task and deliver outputs within specified timelines
• Must be able to work well under pressure.
• Must be able to meet deadlines.
• Must be able to work after hours and on weekends where required.
• Light lifting is required for the movement of documents, records and samples.
• Assist with ad-hoc duties as per Quality Manager’s instructions.