Team Leader- Post - Production Quality Inspectors - CMD at South African Reserve Bank

Brief description

The purpose of this position is to organize and lead the Post-Production Quality Inspection (PPQI)_team within the Currency Management Department (CMD) of the South African Reserve Bank (SARB) in conducting customer inspections during the currency-producing process.

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Contribute to the configuration and development of online inspection system settings (machine adaptations) and the continuous monitoring of their integrity.
• Supervise in-process and final product (currency) quality inspections on behalf of the customer.
• Develop and maintain quality inspection standards, guidelines and processes for the PPQI function.
• Analyse and classify product defects according to their risk rating to ensure fit-for-purpose banknotes going into circulation.
• Analyse currency inspection data and provide relevant reports (with recommendations) to inform management decision-making processes.
• Fulfil the team leadership function pertaining to on-the-job training, development and performance of the team.
• Initiate and manage the customer complaints process to prevent the reoccurrence of system and product deficiencies.
• Manage currency inspection data in line with the SARB’s policies and guidelines.
• Develop and maintain sustainable business relationships with internal and external stakeholders such as currency-producing subsidiaries, suppliers and original equipment manufacturers (OEMs).
• Contribute towards the formulation of functional and risk mitigation plans.
• Contribute towards the planning and control of the functional budget.
• Conduct supplier quality audits to evaluate the adequacy of the currency-producing supplier quality management system.
• Develop and implement applicable safety, health and environmental procedures for the PPQI function.

QUALIFICATIONS

Job requirements

 To be considered for this position, candidates must be in possession of:

• a minimum of a Bachelor’s degree of Technology in Quality Management; 
• an ISO 9001 certification;
• a minimum of five to seven years of quality management experience in a manufacturing environment; and
• at least three years of experience in managing people. 

The following would be an added advantage:

• a qualification in Engineering/Science (Mechanical or Chemical);
• an ISO 17025 certification; and
• an ISO 9001 lead auditor certification.

Additional requirements include:

• quality assurance knowledge;
• quality assurance skills;
• continuous improvement skills;
• currency integrity management knowledge;
• banknote quality management knowledge;
• currency management reporting skills;
• currency management contract and service management skills;
• continued learning and/or professional development knowledge;   
• communication skills;
• planning and organising skills;
• analytical and problem-solving skills;
• leadership skills;
• a drive for results;
• promoting team work;
• developing others;
• attention to detail;
• building and maintaining relationships;
• judgement and decision-making skills; and
• stakeholder and client focus.