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At Sage, we energise the success of businesses and communities around the world through the imagination of our people and smart technology. Sage provides small and medium sized organisations with a range of easy-to-use, online and cloud business management software and services - from accounting and payroll, to enterprise resource planning, customer relation...
The role is a managerial position in the Customer Success environment. They operate under the direction and guidance of the Senior Managers. The Team Leader manages individual contributors in operationally managing the completion of daily activities to achieve team success. Growing the team’s technical expertise by promoting cross-team collaboration, delivering value-added services that build confidence and our reputation as industry experts through variety of assisted and unassisted channels. This role will have shared leadership and managerial responsibilities and is accountable for metric driven success for their assigned team.
Key Responsibilities Key Accountabilities And Decision Ownership
Technical Competencies
Essential
Skills, know-how and experience:
Technical / Professional Qualifications
Desired Work Experience
Desired Qualification Accreditation
Key Performance Indicators
Behavioural Competencies
Key Stakeholders
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