Systems Support Analyst at TWK Agri

Job Description

• TWK Agri has the following vacancy available: Systems Support Analyst within the Corporate Services division in Pretoria, Gauteng.

Responsibilities and Duties

• Responsible for technical systems support to users for all financial, trade and manufacturing applications on daily basis or as needed
• Responsible for the maintenance of ongoing documentation, including test cases, job aids, SOPs, checklists, and timelines
• Carry out acceptance testing of new or updated software applications by developing test data and calculating expected results
• Responsible for the execution of programs and procedures, as well as the review and evaluation of output and systems
• Provide current information to employees concerning computer and software applications
• Carry out research to resolve problems and integrate repeated questions into training program

Qualifications and Skills

• Matric / Grade 12
• Degree/diploma in business or related field
• A minimum of 1 years of experience in RPG/Systems development or a related field
• Exceptional analytical and conceptual thinking skills
• Required to stay abreast of industry standards
• Plan and execute Unit Testing, Systems Integration Testing, and archiving of test results
• Partake in the development of System/Functional Documentation, operations manuals, systems processes, and technical designs
• Analyse, resolve difficult/complex system issues, by working with the end-users and other IT support staff
• Required to do standby on occasion
• Ability to work in a fast-paced team environment
• Strong multitasking skills with the ability to prioritize tasks
• Problem-solving skills with a keen eye for details
• Exceptional time-management and organizational skills
• Strong verbal as well as written communication skills