Systems Support Analyst at Capitec Bank

Purpose Statement

• To assist with the resolution of ad-hoc Postilion and Postilion Database queries by utilising sound SQL knowledge, including ISO8583 messaging and trouble shooting.

Experience

Min:

• At least 2 years’ relevant experience in the terminal drive and transaction switching environments

Ideal:

• Postilion User Training (Achievement level)

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational
• A relevant tertiary qualification in Information Technology - Computer Science or Information Systems

Qualifications (Ideal or Preferred)

• A relevant post graduate degree in Information Technology

Knowledge

Min:
Basic knowledge & understanding of:

• Computer Systems
• Transaction switching and ISO8583 Messaging
• Databases and Query language (i.e. SQL)

Ideal:
Understanding of:

• Capitec Bank’s systems environment
• Capitec Bank business model
• Best practices for Quality Assurance (QA)
• TCP / IP network principles

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Negotiation skills
• Influencing Skills
• Facilitation Skills
• Presentation Skills
• Analytical Skills
• Problem solving skills
• Commercial Thinking Skills
• Attention to Detail
• Planning, organising and coordination skills