Systems Analyst (Mid-level) I at Vito Solutions

JOB OVERVIEW:

• One of South Africa's largest retailers known as the friendliest retail brand, winning local and international awards for innovation and the use of state-of-the-art systems and technology.
• The Client is starting a major project to replace their outdated core merchandise management system and are looking for a skilled and energetic professional to join their solutions team. The Systems Analyst will play a key role within their Enterprise Solutions Team, which is part of the Business Solutions function. This successful candidate will report to the Product Owner of the Enterprise Solutions Team and will be involved and participating in the planning, analysis, and implementation of their new core merchandise management system.

DESCRIPTION OF POSITION:

Key Responsibilities:

• Conduct thorough analyses of existing merchandise management processes and systems.
• Identify system requirements and document specifications.
• Take part in the design of system and data architecture and workflows to meet business needs.
• Oversee the implementation of the new core merchandise management system.
• Coordinate with internal teams and external vendors to ensure seamless integration with existing systems.
• Perform system testing and validation to ensure functionality and performance.
• Work closely with cross-functional teams, including IT, operations, and finance, to gather requirements and ensure alignment.
• Provide regular updates and reports to the Product Owner and Senior management.
• Develop user training materials and conduct training sessions for end-users.
• Provide ongoing support and troubleshooting for system-related issues.

KNOWLEDGE AND SKILLS:

• The ideal candidate should possess competencies in accuracy, negotiation skills, the ability to perform under pressure, drive, results orientation, organisational sensitivity, analytical thinking, and innovation.
• Have a passion for processes and systems, and the optimisation thereof.
• Be a curious self-starter who takes initiative, investigates problems, sees possibilities and takes action.
• Have above-average computer literacy - MS Office.
• Possess project management skills.

QUALIFICATIONS REQUIRED:

• Tertiary qualification in IT, Commercial, Analytical, Mathematical, or Statistical subjects.

EXPERIENCE REQUIRED:

• Minimum of 3 years retail experience, preferably in planning, merchandising or supply chain.
• Experience in retail ERP systems and processes.
• Experience in supply chain systems and processes.
• Experience with data manipulation and analysis.
• Programming experience.
• Experience with cloud-based solutions.