System Analyst - Cape Town at Ares Holdings

SYSTEM DESIGN AND ANALYSIS

• Elicit and document detailed system requirements, ensuring alignment with organizational goals
• Design and model system components, processes, and data structures to meet specified requirements.
• Create system specifications, including flowcharts, diagrams, and documentation for both internal and external developers and other stakeholders
• Evaluate existing software systems to identify areas for improvement and optimization.
• Analyse business processes and user requirements to recommend and implement system enhancements.
• Develop and execute test plans to validate the functionality and reliability of integrated systems.

COLLABORATION and CONSISTENCY

• Collaborate with cross-functional teams, including BA, IT, finance, planning, and operations, to identify issues and gaps in systems and integrations
• Work closely with business users across the brands to understand their needs and provide technical solutions.
• Ensure consistency across the group with regards to processes and data interpretation and integration
• Collaborate with software developers and architects to align integration solutions with overall system architecture

SYSTEM IMPLEMENTATION and MAINTENANCE

• Be involved in the end-to-end process of identifying, evaluating, and implementing technology solutions that address business challenges.
• Work closely with cross-functional teams to define requirements, design solutions, and ensure successful deployment.
• Maintain detailed documentation of integration processes, configurations, and data mappings.
• Create user guides and training materials for stakeholders involved in the integrated systems across the business
• Implement monitoring tools and processes to proactively identify and address system and integration issues.
• Perform routine maintenance and updates to keep systems and integrations running smoothly.
• Provide training to end-users on new system functionalities, processes and integrations
• Offer ongoing support and troubleshooting for system and integration-related issues escalating to third party service partners where necessary.

INTEGRATIONS

• Design and plan integration solutions to ensure effective communication and data flow between different applications.
• Configure and customize software systems to meet integration requirements.
• Collaborate with external (or internal) development teams to implement custom connectors or middleware for seamless integration.
• Define data mapping and transformation rules for integrating data across diverse systems.
• Ensure data integrity and accuracy during the integration process.

Requirements

• Market Analysis: The ability to conduct market research and analysis to identify trends, opportunities, and threats in the industry.
• Data Analysis: Understanding and using data analytics to make informed decisions and assess the effectiveness of business development strategies.
• Business Process: Strong understanding of business processes and the ability to translate business requirements into technology solutions.
• SAP: Strong Understanding of SAP Business One
• Shopify: Understanding of Shopify
• Systems: Familiarity with the various other software systems and platforms used across Ares
• Data Analysis: Proven experience in data analysis, reporting, and business intelligence.
• Attention to Detail Attention to detail and a commitment to data accuracy.
• Analytical: Strong analytical and problem-solving skills
• Integrations: Knowledge of integration technologies, APIs, and middleware solutions.