Surveillance Officer at Peermont Global

Job Purpose

• Protection of company, guests & Casino / Slots gaming operations and assets via CCTV.
• To comply with Peermont Global Policies and Procedures as well as the Rules and Regulations of the Gaming Board, by making sure that these policies/procedures/rules and regulations are all adhered to by all departments, through constant monitoring

Qualifications

• Matric / Grade 12

Minimum Requirements

• 2 years Gaming experience will be an added advantage
• Excellent knowledge in Table games – AR, Poker, Black Jack, Baccarat / Punto Banco
• Must be PSIRA Grade C registered
• Must have good administrative skills.
• Must be a highly motivated person with good communication skills.
• Must have the ability to work in a team environment.
• Must have the ability to work under pressure.
• Must have good interpersonal skills.
• Must be medically fit.
• Must be computer literate
• Must be fluent in English (read, write and speak).
• Shift work is an operational requirement.

Main Resposibilites

• To deal with gaming incidents.
• To deal with incoming telephone calls.
• Conducting of covert and overt investigations.
• Conducting of card issues, card returns, etc.
• Conducting CCTV system checks
• To handle general administrative duties and report writing.
• To monitor Pro-actively and re-actively.
• To maintain an effective working relationship with employees.
• To comply with the procedure manuals, Gaming Board rules and regulations.
• Opening and investigating of cases.
• To submit evidence in court cases, internal hearings, CCMA
• To control access when required.
• To deal with Surveillance bannings and Self-exclusions