Supply Chain Manager - KZN Region at Altron Managed Solutions

JOB PURPOSE

To manage the supply chain  business integrated services, ensuring that the customer SLA's are adhered to through optimised processes and principles affecting; Inventory Optimisation, Vendor Management and Outsourcing, Distribution and Logistics, Procurement affecting the Supply Chain environment, Warehousing and effective Financial Administration.

KEY RESPONSIBILITIES:

• Ensure Stock/Inventory Management
• Effective reporting of stock on hand
• Oversee fulfilment of Inventory demands (Receipts, Internal Material orders, Service orders, Repair orders and Sale orders etc)
• Oversee bi-annual stock takes and cycle counts
• Ensure scrapping/obsolescence is effectively completed once authorised
• Improve and maintain Vendor Performance
• Manage CAPEX and OPEX Expenditure
• Optimisation of OPEX as a % of T&M Revenue
• Ensure Adherence to quality processes and procedures for department
• Implement effective training programmes and PDPs  
• Apply Customer-centric leadership
• Create effective Employee engagement and relay EVPs
• Performance Management

CORE RESPONSIBILITIES:

MANAGE THE END-TO-END SUPPLY CHAIN PROCESSES OF PURCHASING, RECONCILIATION AND DISTRIBUTION OF STOCK / INVENTORY

• Monitor Inventory movements and ensure all stock is accounted for, for availability, status and value.
• Support Procurement through receiving and business through the effective management and control inventory to fulfil demands placed on Supply Chain
• Support Procurement and Legal teams in the execution of contract development and implementation within procurement’s  framework, sourcing strategies, negotiated agreements, drafts and  contract management where Supply Chain is impacted
• Develop management controls to ensure that client deliverables, services and interactions are aligned with operational processes, plans, goals and objectives;
• Ensure that agreed upon Customer SLAs are adhered to through optimised supply chain processes and principles - Target Customer SLA 98%;
• Ensure that agreed upon Supply Chain SLAs are adhered to through optimised supply chain processes and principles - target 100% on work orders;
• Ensure no backlog is created through effective management ;
• Identify and manage risk within the supply chain; and
• Ensure timeous execution of all forward and reverse logistics

MANAGE INVENTORY OBSOLESCENCE AND THE END-TO-END FINANCIAL STOCK / INVENTORY PROCESS

• Ensure that bi-annual and daily cycle counts is planned and performed to manage inventory risk in all Supply Chain warehouses;
• Ensure that stock losses do not exceed 0.001% of total stock;
• Ensure that all cut-offs are applied where/when necessary

MANAGE RELATIONSHIPS WITH VENDORS AND SUPPLIERS TO ENSURE DELIVERY AGAINST AGREEMENTS AND MARGINS

• Maintain and develop positive business relationships with vendors and suppliers;
• Identify and select new vendors / service providers / service partners to continuously improve on the Supply Chain Business Integrated Service offering;
• Be present in planning forward and reverse logistics between internal and external stakeholders
• Implement and maintain SLA reviews/ Cadence with Supply Chain stakeholders
• Work toward achieving continuous improvement through Vendors/Suppliers/Partners

MAXIMISE REVENUE AND CONTROL COST:

• Manage cost through effective quotation and procurement processes in line with budgeted/forecasted expenditure;
• Apply strict management to statement of profit loss and OCI with specific focus on Cost of Sale, staff TCOE and other overheads as aligned to budgeted and forecasted expenditure
• Review operational workflows through analytics to determine areas where effective cost efficiencies can be applied i.e.: Reduce wastage, re-use boxes
• Reduce overall Cost of Sale cost drivers (ensure that they are within budget or at agreed levels)
• Manage expenses, ensuring that they remain within budget
• Complete analysis on major cost drivers

ENSURE QUALITY MANAGEMENT COMPLIANCE

• Ensure adherence to the quality procedures for department          
• Ensure a neat and secure work environment
• Review account plans and strategy implementation with Customer Relationship Management and Senior Supply Chain Management
• Ensure that core/affected processes are reviewed monthly with Senior Supply Chain Manager
• Identify quality management projects to deliver potential improvements to the supply chain workflows and commission selected projects
• Ensure that projects are successfully executed according to project plans

CUSTOMER FOCUSED PEOPLE LEADERSHIP

• Ensure that employees have a clear view of and understand their job descriptions, targets and goals to perform their functions, enabling operations to fulfil our client’s needs and requirements as a business integrated Supply Chain;
• Foster teamwork
• Ensure that employees have the right resources, tools, equipment, and information to successfully execute on their responsibilities;
• 100% Engagement: Drive the team to a culture of total employee ownership by effectively managing systems to drive empowerment and engagement for all Employees and promoting active participation in learning and continuous improvement activities. This includes Build capability of workforce separately, Employee development and coaching in behaviors and competency development, as well as management of daily, weekly, and monthly review processesEnsure that technical certifications are retained, developed and that the required technically skilled resources are retained and attracted
• Align with the company BBBEE strategy and ensure all targets and deliverables are met.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Educational Qualifications:

• Grade 12
• Knowledge of Astea (preferable)
• Supply Chain Management Degree or BCom Finance qualification (Preferred)

Years of Experience

• Minimum of 3 years proven experience at a Managerial level, in the ICT Services Industry
• At least 3 years experience related to the key result areas
• Minimum of 2 years financial experience

Core Competencies

• Presentation skills
• MS Office (Excel, Word & PowerPoint)
• Computer literate in relevant operating system
• A comprehensive understanding of business and financial principles
• Good communication skills (Written and Oral)
• Conflict resolution
• Decision Making
• Drive
• Integrity
• Innovative
• Planning (Functional)
• Respect for individuals/dedication to customers
• Problem analysis
• Quality of work/Attention to detail
• Ability to work under pressure
• Service oriented
• Delegation and Control
• Performance Management