Strategic Accounts Director Africa & CEE at Medtronic

A Day in the Life

• The role of Strategic Accounts Director will be to develop a robust strategy for strategic accounts in the region and design differentiated pan-Medtronic value propositions utilizing our portfolio’s scale and depth by analyzing and assessing the markets, accounts and the industry’s competitive dynamics.

Responsibilities may include the following and other duties may be assigned:

• Develops and drives appropriate portfolio management strategy for both public and private market accounts in collaboration with Countries and Clusters to expand and protect market share, optimize pricing strategy, and build long-term contractual agreements and relationships with clients and strategic partners
• Supports regional/local SAA leads on implementing pan-Medtronic value proposition in their countries, particularly on complex/cross-boarder accounts, as needed
• Responsible for developing and maintaining Senior/C-Suite level relationships with strategic partners and working with them to identify and qualify new business opportunities
• Supports SAA account segmentation, review and update annually
• Advises regional SAMs on their analysis of market trends, entry barriers, competition, risks, and the accounts resources and constraints with the purpose to identify new growth acceleration opportunities
• Implements strategies to accelerate growth in strategic accounts
• Identifies and develops ongoing mutual opportunities for sales growth with key strategic accounts.
• Supports the roll out of new processes, best practices and acceleration tools in the region developed by SAA COE

Required Knowledge and Experience:

• Master’s degree (preferably) in business science, medicine or equivalent
• Minimum of 10 years relevant sales experience for a bachelor’s degree or minimum 8 years with an advanced degree. Business management experience in senior and complex roles.
• Previous experience working in a regulated industry in Medical Device, Healthcare or Pharma in a multinational environment with a significant matrix component. Proven track record of developing talent and leading a team through change.
• Customer and market knowledge: Understands Medtronic's portfolio and industry trends, anticipating changes and addressing customer needs. Possesses commercial acumen to develop long-term deals.
• Influential Leadership and relationship management: Builds strategic relationships with internal and external stakeholders, including C-Suite executives, as well as administrative decision-makers, aligning value propositions with consumer needs. Demonstrates adaptability and experience in organizational change.
• Value co-creation and delivery: Customizes value offerings to meet customer needs, driving growth and enhancing customer experience by leveraging internal capabilities.
• Project and Stakeholder Management: Manages large, complex projects involving diverse stakeholders, demonstrating strong commercial acumen and P&L responsibility.
• Exhibits excellent strategic thinking, negotiation, and financial skills.
• Fluency in English and local language is required.
• Travel requirement: Min 40% within CEE and Africa.