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MTN Group Limited entered the telecommunications scene at the dawn of South Africa’s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital services to markets across Africa and the Middle East. Throug...
Responsibilities
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)
Key Tasks:
- Ensure all Transmission provider vendors/ Project Managers/ Main contractors in the region perform as per the agreed performance KPI and contract.
- Ensure accurate site surveys and verification of all site plans and quotes.
- Ensure that QA standards are met according to laid down specifications.
- Ensure subcontractors perform according to laid down specifications.
- Ensure upkeep of quality standards and adherence to agreed Transmission specification prior to handover to Network operations. Monitor customer complaints.
- Ensure projects are accepted according to MTN’s acceptance procedures.
- Ensure projects meet minimum requirements for Commercial Acceptance.
- Ensure that Financial Acceptance takes place with required deliverables.
- Ensure that information on the Network Information Management System is correct and up to date.
- Ensure that all tools, equipment and vehicle are kept in good working order.
- Assist with special projects when required by supervisor.
Supervisory / Leadership / Managerial Tasks:
- Meet regional targets for Transmission rollout and manage contractor performance accordingly.
- Ensure that the set transmission installation build policies and procedures are met and monitor compliance.
- Ensure that the set standards and specification are met and monitor compliance.
- Work in a team and motivates others.
Role Dependencies:
- Good inter-personal skills with contractors and customers to build a good future working relationship and to assist the customer with complaints.
- Performance of contractors and Telkom effects outcome of KPI.
Lateral Dimensions:
- These indicate the areas where the individuals could contribute uniquely in addition to the indicated duties, as well as how they could be affected by others or circumstances not necessarily under their control.
- Creativities (improvement/innovation inherent)
- Improve working methods when identifying problem areas.
- Continuously look for money saving ideas while maintaining good quality standards
- Analyses the requirement for new or adapted policies and processes
- Vulnerabilities (control span)
- Dependency on third parties – Telkom
- Poor network specification design could result in poor network performance and quality – customer being affected could result in churn to alternate operator and higher operational costs.
- Skill level of the team affects success criteria.
- Budgetary constraints – provide a balance between cost and opportunities of local market
Collaboration: Refers to formal and informal relationships
Responsibility towards:
BTS Implementation Head
Transmission Implementation Manager and Senior Manager Access Implementation.
Transmission Planning, Network planning and optimisation, Network operations. – Ensure that the transmission plan is implemented. Legal and regulatory.
Transmission Vendors, Project Managers, Telkom. Equipment vendors – product specifications, quotations, consultancy, equipment. budgets reports, services regarding procurement.
Maintain good working relationship with suppliers and vendors.
Discretionary Space: The degree to which individuals are allowed to exercise independent thought and judgement.
Independent thought and Judgement:
- Perform your own time management.
- Use own discretion where procedures do not apply.
- Ensure that national procedures and specifications are complied with.
Authorities:
- To take any recommended action (as per vendor documentation) in the repair / maintenance of any equipment.
- To request assistance from colleagues or support staff as required.
- To halt any activities in progress in their environment which:-
- Have not been logged in the events file.
- In any way jeopardise the integrity of the network.
- Does not comply with MTN specification.
- Fails to meet safety needs.
- To approve/reject plans and quotes for all new sites
- To accept the completed sites from the contractors, after any outstanding observations have been rectified.
- To accept (or refuse) 2 M/bit links from service providers, vendors and Telkom.
Minimum Requirements
Education:
- Minimum of 3 year degree/diploma ( in telecommunications)
- Fluent in English
Experience:
- Minimum of 3 years’ experience in the telecommunication industry. (Radio and Transmission Implementation environment); with experience in supervising others
- 3 years’ experience Experienced in managing civil, electrical, RF, Telecoms and sub-contractors.
- Experience working in a medium organization
Training:
- Transmission systems
- GSM training
- Management courses.
- General technological principles
Skills / physical competencies:
- Motivated and innovative self starter.
- Good communication skills.
- Handles working under stress and meeting deadlines.
- Liaison and negotiation skills.
- Cost management.
- Computer literate.
Behavioural qualities:
- Self disciplined with an exemplary work ethos.
- Sound interpersonal relationships.
- Capability to co-ordinate and control.
- Attention to detail.
- Capability to interact with both internal and external parties.
General working conditions/ Inherent requirements/ Tools of trade (e.g. shift work, drivers license (code), vehicle (make) specific tools (e.g. dial in facility, special cell phone, etc), special clothing, environmental requirements, etc.)
- Prepared to work long hours.
- Must be able to climb tower and high structures.
- Overtime duties are essential when doing network effecting cut overs.
- Minimum requirement is a current EB code 8 drivers licence.
- LDV – Toyota Raider (4X4 or 4X2) or as per fleet management discretion/policy.
- Driving in high-risk areas and travelling long distances is mandatory.
- Working at elevated heights and in extreme environmental conditions is a requirement.
- The use of safety climbing equipment while working at elevated heights is compulsory.
- Competent in the use of mechanical & electrical hand tools.
- Computer skills – Laptop with dial up facility to configure BTS equipment.
KPA Quality Standards/ Measures (KPI’S for job)
- Transmission rollout.
- Ensure that all targets and deadlines set are met through daily communication with Regional staff and Transmission Vendors/Main Contractors.
- Manage all requests for quotes and works authorisations are raised with the relevant vendor/ contractor/s.
- Transmission Commissioning
- Manage all Works Authorisations that are distributed to the designated contractors.
- Ensure that all Transmission equipment is accepted according to MTN’s acceptance procedures.
- Quality Control
- Ensure that quality standards are uniform throughout the region.
- Assist with updating the Transmission build specification document and scope of work documents.
- Safety
- Ensure that safety standards according to NOSA are being adhered to during Transmission projects at all sites throughout the region.
- Control
- Submit monthly reports with regards to above responsibilities as per agreed upon format.
- Monitor database for abnormal trends and take corrective action.
- Control good working relations with all contractors and other departments.
- Special Projects
- Provide emergency Transmission for BTS mobiles etc.
Qualifications
Minimum Requirements
Education:
- Minimum of 3 year degree/diploma (Electical Engineering, IT, related)
- Senior Certificate (Matric)
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