Specialist: Systems Engineer (OpenShift) at The South African Revenue Service (SARS)

Job Purpose

• To be responsible for the co-ordination, configuration programming, installation, and management of system hardware and software architectures, and related client services within the organisation.
• Implementing system architectures and for the identification and resolution of hardware and software technical problems and malfunctions related to the network and other related servers with the potential to affect the successful execution of business transactions and ensuring a stable performance environment for the business processing system. 
• Work in both Production and non-Production environments.

Education and Experience

Minimum Qualification & Experience Required

• Bachelor's Degree / Advanced Diploma (NQF 7) in Information Technology AND 5-7 years' experience in a similar environment, of which 2-3 years ideally at functional specialist level

ALTERNATIVE

• Senior Certificate (NQF 4) AND 10 years related experience

Minimum Functional Requirements

• SuSE Linux Certified Professional or Linux Professional Certified Level 2 and SuSE Enterprise Linux Version 10+
• Redhat Certified Technician and Redhat Linux Systems Version 7+
• Modern Docker
• OpenShift
• Kurbenetes
• Cloud technologies

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• To be responsible for the configuring, debugging and supporting multiple infrastructure platforms and software stacks.
• Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
• Developing, maintaining and supporting technical infrastructure, hardware and system software components and document it accordingly.
• Liaise with stakeholders for problem resolution.
• Ensure system connectivity of all servers, shared software, groupware, and other applications.
• Integrate servers and their associated software into enterprise systems/solutions.
• Provide orientation and training to end users for all modified and new systems and mentoring of peers and staff.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders