Specialist: People Change Manager at Absa Group Limited (Absa)

Job Summary

• Manage the people-side of change on a low to medium complex project, by identifying and addressing the human risks involved in implementing the change, enabling impacted stakeholders to ensure adoption, embedment and proficient utilisation of the change/s.

Job Description

Establish people change context:

• Advocate & create awareness of the Accountable Executive (AE) enablement online Programme to ensure visible and active sponsorship
• Contribute to the design of Case for Change (C4C)
• Gather stakeholder information to ensure stakeholder ecosystem mapped and identified
• Determine anticipated people change impacts to ensure people change risks are addressed 

Develop people change plans:

• Develop people change plans to ensure change adoption and embedment
• Ensure people change plans and approach align with project plan and approach
• Develop Accountable Executive (AE) Enablement Plan to ensure visible and active sponsorship
• Provide the People Change Management (PCM) Dashboard & Tracking approach to contribute to project delivery progress reporting

Implement change management plans

• Implement people change plans to ensure change adoption and embedment
• Support AE by providing guidelines to ensure visible and active sponsorship
• Track and report on PCM Plan progress to ensure alignment with the project plan

Implement change reinforcement & embedment close-out actions

• Perform a people change compliance audit to highlight PCM gaps in order to mitigate embedment risks
• Perform impacted stakeholder satisfaction assessments to determine future PCM improvements
• Perform a lessons learned retrospective for PCM organisational learning

Education

• Bachelor's Degree: Human and Social Studies (Required)