Specialist Digital Service & Risk Advisory at Absa Group Limited (Absa)

Job Summary

Provide Service support and advisory function for new and existing client in support of Origination and Sales and Coverage teams across all Business and Corporate segments within South Africa i.e. retaining Transactional Banking new and existing clients. Grow transactional volumes and digital and risk advisory to retain a portfolio of all Transactional Banking clients.

Transactional Banking encompasses Cash Management in the form of Payments and Receipting (whether domestic or cross border) with associated Forex conversions, information products, documentary trade and open account products. The primary delivery channel for provision of these services is our Choice of Access and Service Digital Channels

Job Description

In this role we are looking for your expertise in order to advise Segmented Portfolio aligned Coverage client portfolios on Transactional Banking:

Your key accountabilities will include:

• Understand client segment/sector and business needs to facilitate digital and risk advisory.
• Provide additional insight, detail and information on clients transaction flow including efficiency and risk informed.
• Demonstrate products and channels, virtual or face-to-face
• Install products and channels, virtual or face-to-face
• Migrate and train clients on products and channels, virtual or face-to-face
• Solution clients for relevant products and channels when non-standard implementations are required. This includes structuring of profiles, permissions and authorities as well as advising on transaction flows.
• Maximise earnings with Clients through proper positioning and servicing from a Transactional Services perspective. Ensure clients are using appropriate service channels
• Identify opportunities for expansion in transaction volumes and for cross selling of products or services through appropriate product knowledge, maintaining and engagement with clients on a regular basis, and problem solving capabilities
• Understand and comply with all applicable governance, compliance, risk policies and procedures
• Thorough understanding of relevant, up-to-date technical knowledge in own field and across the broader client sector, business aligned to Transactional Banking propositions.

Please send us your CV if you have a B Degree or more than 8 years’ experience with Corporate or Business Client Relationships.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Closing Date: 15th, March 2022