Solution Analyst at MRI Software

• MRI Software is looking for a Solution Analyst to join MRI’s Global Professional Services (GPS) organization. This is a highly visible role that requires ongoing interaction with other MRI departments,  client executives, and prospective new clients.  The ideal candidate will have excellent written and oral communication skills, is highly organized, proactive, is motivated by learning, and is comfortable with taking charge of initiatives and managing them to their completion. As part of our GPS Operations Management team, the Operations Analyst is a role that is crucial to the success of MRI’s GPS organization.

RESPONSIBILITIES: 

• Interacting with prospects and clients to prepare Professional Service estimates
• Assisting with the planning and scheduling of resources for project work
• Analyzing projects and reporting on progress and status
• Preparing consultants for project delivery
• Create professional services contracts using MS Excel and MS Word
• Ensure consultants and managers are in position to be successful
• Maintain OpenAir, SalesForce.com, and other MRI Global Professional Services systems

REQUIREMENTS: 

• Bachelor’s degree
• Extremely proficient with MS Office
• Very tactical and detail-oriented – places high value on order, accuracy, timeliness, and client satisfaction
• Excellent organization, time management, and communication skills.
• Can work effectively in cross functional teams.
• Responsive to the needs of our customers.
• Self-motivated and energetic.
• Comfortable and capable multi-tasking.
• Interested in moving-up in the organization.

Additional desired skills include:

• Familiarity with Oracle OpenAir, Salesforce.com, and Power BI.
• We’re obsessed with making this the best job you’ve ever had!   
• We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events.