Snr Spec: Microsoft CRM and BizTalk Administrator at Liberty Group South Africa

Purpose

• Performs Microsoft CRM and BizTalk design, development, and administration activities including but not limited to: deploying CRM and BizTalk applications, configuring hosts and host instances, deploying and managing business rules, configuring and administering a BizTalk environment.  Maintains responsibility for configurations on multiple environments. 
• Represents CRM and BizTalk during the design and development process, and troubleshoots CRM and BizTalk solutions in an enterprise environment. 
• Performs hands-on developing, debugging, and testing with CRM and BizTalk.

Key Responsibilities

• Design and document global enterprise BizTalk and CRM architecture: Master Data Management.
• Design, document, install and maintain Microsoft BizTalk , 2010, 2016 and CRM 2011 CRM 2016, CRM 365.
• Design and maintain CRM and BizTalk security as defined and documented.
• Develop database utilities and automated reporting.
• Create CRM and BizTalk scripts for task automation.
• Create, test and execute data management languages.
• Analyze and sustain capacity and performance requirements.
• Analyze, consolidate and tune CRM and BizTalk for optimal efficiency.
• Oversee backup, clustering, mirroring, replication and recovery.
• Restore and recover BizTalk Configurations.

Additional Key Responsibilities

• Install and test upgrades and patches.
• Implement security and encryption.
• Provide 24/7 support for critical situations.
• Evaluate and recommend new integration technologies.
• Match recommended architecture changes and uplifts to business need.
• Proactively engage management as necessary to resolve issues and ensure awareness of potential dangers to the environment.
• Support other IT staff with open and unresolved issues.
• Provides on-call support via cell-phone 24 x 7 when on Standby and in emergency circumstances.
• Take on responsibilities as a backup or alternate for other IT staff if required.
• Cover and resolve any outstanding Service Desk related issues in an effort to help all IT members resolve tickets as quickly and efficiently as possible.

Minimum Experience

• Minimum of 5 years’ experience in IT
• Microsoft CRM and BizTalk, ITIL
• Azure and Cloud experience and training is essential
• Experience in architecture, implementation and management of enterprise database solutions
• Minimum 3 years developing enterprise scale Microsoft BizTalk Server 2009/2010/2016 applications
• Minimum 5 years Windows operating system administration experience
• 3 to 5+ years of Microsoft Biztalk Administration with SQL Scripting support and experience
• 3 to 5+ years of Microsoft CRM Administration 
• 4+ years of experience optimizing queries, performance tuning, and recovery activities

Minimum Qualifications

• BS C in Computer Science, Computer Engineering, or IT related field; or an ABET accredited Electrical Engineering BS or equivalent business experience or other Tertiary education
• Certification/training in core area (BizTalk 2010/2016) Microsoft CRM version 2011 version5.0 and CRM 365
• Matric