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  • Posted: Oct 7, 2020
    Deadline: Not specified
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    Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Barclays Africa Group Limited is 62.3% owned by Barclays Bank PLC and is listed on the JSE Limited. The Group is one of A...
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    Service Consultant (Long Term Insurance) Temporary position

    Services Centre / Contact Centre Consultant (Long Term Insurance) Temp position

    • To deliver exceptional service to internal and external customers and to Absa Advisors by answering inbound calls in the Absa Life contact centre and identifying the clients' needs and fulfilling the need with regards to the client’s life insurance policies.

    Key Accountabilities:

    • Managing Daily Operational Requirement
    • Maintain Client Experience
    • Maintain Quality Standards
    • Handle Customer Complaints and Compliance

    Education and Experience Required

    • NQF Level 4: Grade 12
    • Matric/Grade 12
    • RE Exam Completed nice to have
    • 2-3 Year Insurance (Life) & Financial Services Client Services experience in a customer consulting role
    • 2-3 Year Insurance (Life) & Financial Services Contact Centre experience

     Contract opportunity for 6 months

    Method of Application

    Interested and qualified? Go to Absa on www.linkedin.com to apply

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