Senior Specialist: Service Planning Provisioning & High Level Support at Vodafone Global Enterprise

Job Description
Role Purpose:

Perform a deep dive analysis into transmission network performance and maintain diagnostic network performance tools. Deliver insights toward performance improvement and automated network solutions in the transmission domain to improve network availability and customer experience.

Your responsibilities will include

• Plan and implement all platform upgrades, software updates, probe insertions, statistics collection, switching signaling configuration, and performance reporting in the transmission network.
• Support transmission engineers (both regional and centralized) for localization of performance network faults. 
• Plan, configure and implement end-to-end performance monitoring.
• Maintain database accuracy & interact with other role players to ensure conformance to business & security principles.
• Train regional engineers in the use of transmission performance management systems and analytics.
• Develop project plans to support network improvement opportunities concerning transmission networks.
• Track performance and meet with suppliers monthly to improve on delivery, support & MTTR.

Design and update performance dashboards for regional use.

Ideally you should possess the following:

• Matric/Grade 12 is essential.
• B-Tech degree in Electrical or Electronic Engineering or IT-related degree.
• Minimum 10 years of working experience in a Telecommunications environment.
• Previous working experience in multi-vendor IP/MPLS & DWDM network environments is essential.
• Programming training (C#, Python, and JavaScript) is advantageous.
• Alignment with Vodacom SPIRIT values.

Job Knowledge:

• Detailed Mobile Telecommunications Knowledge. 
• Expert IP/MPLS knowledge.
• Programming and Database maintenance and design.
• Transmission network principles & design.
• Future Mobile technologies.
• Network Performance Standards.

Closing date for Applications: 28 November 2022.

The base location for this role is Midrand, Vodacom Campus.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organizational culture that recognizes, appreciates, and values diversity & inclusion.