Senior Service Administrator Global Grade 07 at Barloworld Equipment

Key Output

• Perform related administrative tasks and process steps including record keeping, filing, and data capturing.
• Open work orders and order parts. Close work order on job completion.
• Effectively manage work in progress
• Accurately capture labour hours worked by the service employees
• Process parts orders for service department
• Generate purchase orders for internal and external suppliers
• Accurately invoice customers for work completed
• Effective self-management and performance ownership

Qualification, Experience and Competencies

• Grade 12/ Matric
• 1-2 years relevant costing work experience,
• Computer Literate ( MS Office ) , SAP and CRM knowledge and license an advantage
• Accuracy and attention to detail.
• An understanding of relevant processes & KPIs will be an advantage
• A technical background will be an advantage
• Effective analysis of data;
• Customer service orientation;
• Effective verbal and written communication skills;
• Effective interpersonal relationships;
• Effective time management and decision making skills