Senior Product Designer at Sanlam Group

About the role

• We have a high autonomy environment where the impact of your work matters. 
• Our people work on projects that touch the lives of millions, making a real difference in how people manage their money and plan their lives.
• We encourage curiosity and experimentation, being brave and doing things differently, while also having the security of being part of one of Africa’s largest financial services giants. 
• We encourage diversity of perspective and thinking, and we celebrate differences. 
• We’re passionate about nurturing a culture of support, mentorship, care and compassion, where we grow and learn together, professionally and personally. 
• We’re united by our single goal to do great work that has a positive impact, while having fun doing it!
• Sanlam Fintech (SFT) is looking to fill the role of Senior Product Designer, reporting into a Head of Product. As part of the central Digital Product function within SFT, the role will be responsible for leading and designing key parts of the product experience of SFT’s digital product stable. Additionally, the role will support the SFT CX Design team in partnering with relevant stakeholders to leverage innovative design outcomes in order to enable client and intermediary engagements and experiences to help our clients to live with confidence, be inspired and assist in guiding them towards their financial aspirations. 
• This role is well positioned to make a major impact on the success of SFT, with impact felt throughout the future of Sanlam Group, as it will own key parts of the digital product experience.

What will you do?

As a Senior Product Designer, you will be expected to:

Craft and Execution

• Use and apply, current and relevant, design methodologies, tools, frameworks, and practices to solve for, and design experiences that enable and support Sanlam’s customers. 
• Define interactions and services based on relevant business, technical, and design considerations. 
• Conduct user research and usability testing to ensure validated design solutions, capturing insights and testing data, packaged for distribution and feedback sessions
• Own the UX and Interaction Design deliverables as agreed upon during performance contracting. 

Project and Team

• Make design ideas tangible for the project team and stakeholders through visual storytelling, UX and interaction design techniques. 
• Present, explain and discuss design decisions eloquently, and give design feedback. 
• Oversee execution of product design tasks and quality of deliverables as done by other mid and junior product designers, providing guidance and assistance to improve quality of solutions.
• Actively collaborate with UX Architects, Service Designers, BA’s, Product Managers and other stakeholders to understand objectives and key business outcomes, user needs and behaviours to inform the design solutioning.
• Actively collaborate with Front End Developers, Product teams, the Design System team, and other relevant stakeholders to ensure that final product code delivery is representative of the most feasible and preferred design solution.

Qualifications and Experience

• At least 5 years of experience in the discipline of Product Design across varied customer personas, business problems, and devices, including mobile.
• Experience working in cross-functional product teams as a product designer, UX designer or comparable role
• Experience designing for financial products and markets