Senior Product Designer at Sanlam Group

What will you do?

As a Senior Product Designer, you will be expected to:

Craft and Execution

• Use and apply, current and relevant, design methodologies, tools, frameworks, and practices to solve for, and design experiences that enable and support Sanlam’s customers. 
• Define interactions and services based on relevant business, technical, and design considerations. 
• Conduct user research and usability testing to ensure validated design solutions, capturing insights and testing data, packaged for distribution and feedback sessions
• Own the UX and Interaction Design deliverables as agreed upon during performance contracting. 

Project and Team

• Make design ideas tangible for the project team and stakeholders through visual storytelling, UX and interaction design techniques. 
• Present, explain and discuss design decisions eloquently, and give design feedback. 
• Oversee execution of product design tasks and quality of deliverables as done by other mid and junior product designers, providing guidance and assistance to improve quality of solutions.
• Actively collaborate with UX Architects, Service Designers, BA’s, Product Managers and other stakeholders to understand objectives and key business outcomes, user needs and behaviours to inform the design solutioning.
• Actively collaborate with Front End Developers, Product teams, the Design System team, and other relevant stakeholders to ensure that final product code delivery is representative of the most feasible and preferred design solution.

Qualifications and Experience

• At least 5 years of experience in the discipline of Product Design across varied customer personas, business problems, and devices, including mobile.
• Experience working in cross-functional product teams as a product designer, UX designer or comparable role
• Experience designing for financial products and markets

Knowledge and Skills

• Knowledge in driving and applying user-centered design processes and practices to develop new products and services.
• Knowledge of interaction models, flows and wireframes.
• Knowledge of rapid prototyping methods, ranging from paper sketching to digital prototypes.
• Understanding of contextual uses for experience maps, user journeys and service blueprints.  
• Understanding of areas of specialization within the greater design landscape, including but not limited to Design Research, Visual Design, and Content Design. 
• High dexterity in speed and quality with the tools of your trade. 
• Knowledge of and curiosity about technology and its impact on design solutions. 
• Knowledge of the process in conducting user research and capturing user insights using qualitative and quantitative methods

Competencies

• Communicates effectively
• Analytical thinking
• Cultivates innovation
• Optimize work processes
• Plans and aligns
• Concern for accuracy
• Customer focus
• Balances stakeholders
• Collaborates
• Drives engagement
• Drives results
• Nimble learning
• Being resilient