Senior Manager Learning Technology Lead at PricewaterhouseCoopers (PwC)

Qualifications / Certifications required:

• Minimum of 10 years experience

Experience required:

• Learning Design
• Learning Technology
• Problem-Solving & Decision-Making
• Management Consulting
• Collaboration
• Communication
• Teamwork
• Data Analytics / Data Visualisation
• Virtual Reality / Augmented Reality
• Industry Trends
• 10 years experience in similar role within a HC Function/L&D Function
• Experience with authoring tools, LMS/LxP Implementations & content integrations

Responsibilities of role:

• As the Learning Technology Lead, you’ll be responsible for the management of the PwC Africa digital learning portfolio and learning platforms - delivering high-quality, outcomes-led programmes that aligns to the PwC Africa business strategy. You’ll work in partnership with the xLoS Learning & Development managers team, to drive the digital learning agenda and promote the use of innovative technologies that facilitate learning excellence.

You will also:

• Work in partnership with your L&D Learning Managers, to oversee the design and development of a range of best-in-class digital learning solutions including virtual classrooms, e-learns, videos, podcasts, infographics and Quick Reference Guides (QRG).
• Lead and manage the Learning Technology Team: Learning Technologist and Learning Designer/Developer.
• Have accountability for the management of our learning management system and several other learning technology solutions.
• Be digitally innovative to maximise the capabilities of our learning technology tools and identify/plug gaps in our digital offering.
• Be the product owner LXP, LMS, Content catalogs, Authoring tools, implementation and execution.
• Be the L&D Tech Support lead & process owner
• Have to focus on Learning dashboards, with a focus on key skills capabilities aligned to the business objectives, this includes learning analytics & reporting
• Be the User Experience Design Lead - Focus on constantly improving the employee learning journey experience.
• Have to remove barriers to learning, in order to make life easy for the employees to actually focus on the actual learning.
• Consult & advise on design, development, implementation and evaluation of effective use of the digitalization of learning.
• Work in partnership with all the Africa L&D teams to ensure integrated approaches.

To succeed as our Digital Learning Lead, you’ll have:

• A Degree (or equivalent) with a solid track record of designing and delivering innovative digital learning and development programmes. Experience of working in a regulatory environment is advantageous.
• Significant experience of learning platform management (working knowledge would be advantageous) and ideally learner experience platform experience.
• Good understanding of a variety of IT platforms that will aid in delivering digital learning (e.g. MS Applications: SharePoint, Copilot, MS Teams, etc.)
• Proficiency in the use of advanced authoring tools (Articulate 360, Vyond, Adobe etc.). Expertise in designing in Storyline, with ability to develop the wider team’s capability.
• A track record in creating digital learning that is accessible and inclusive.
• Proven Management Skills - planning, decision-making, problem-solving, communication, delegation, and time management

Skill sets required:

• Multimedia, Video Editing, Authoring tools, Instructional Design, User Experience Design, Learning Technology, Learning Technology Governance, Data Analytics, Data visualisation, Team management, IT or software background.

Role related attributes:

• Strong IT skills, Proficient in Microsoft 365, Negotiation and Networking skills