Senior Manager – ICT at Amatola Water

Minimum Qualifications:

• Bachelor’s degree in computer science or information systems

 Added advantage:

• Formal management qualification e.g. MDP, SMDP, etc.
• ITIL, COBIT, CISA, CGEIT

 Minimum Experience :

• 8 years of related experience in a corporate IT department with management exposure to both networking, security, and software development
• 5 years of management experience
• 3 years of experience in Project Management
• Understanding of business processes and experience in re-engineering processes
• Knowledge of Microsoft environment
• Sound understanding of business processes

 Key Outputs:

• Reporting to the Executive Manager: Corporate Services, the employee will:
• Review organisational goals and objectives and establish IT Strategy in-line with these to ensure alignment and co-ordinated effort
• Review IT trends and Amatola Water business needs and objectives to create IT Strategy in-line with the business
• Review and keep up-to-date the relevant policies, procedure and Terms of References
• Provide leadership, strategic direction and management for the IT Department
• Conduct strategic planning session for the departments considering business needs and action the corporate scorecard and set goals for the ICT department
• Draft and finalise appropriate Policies and Procedures, obtain the required approval and ensure policies and procedures adhered to
• Provide appropriate reliable IT infrastructure and services to internal customers allowing them to focus on their core competencies
• Oversee and manage the Local Area Network and Wide Area Network, by providing secure access to the network for local and remote users
• Ensure that the windows server system, primary file, print servers, exchange server, proxy server and SQL servers are configured properly
• Oversee business analysis and process review functions to refine business processes and enhance efficiency with the development of new and existing systems
• Analyse departments needs and identify opportunities to increase productivity by utilising available technology
• Review appropriate major business processes recommending and implementing improvements as appropriate and ensuring the documenting of these processes
• Perform project manager role on large IT projects and oversee project management on small and medium projects
• Oversee the project management of small and medium IT Projects
• Negotiate proposals, scope and deliverables on major projects
• Direct training of end users to increase efficiency and develop Amatola Water staff
• Oversee IT training function to ensure development of IT training schedules and implementation of training as per schedules
• Ensure the necessary collaboration with the Human Resource Department on External IT Training
• Manage all resources of the unit
• Manage, motivate and develop staff including setting KPI’s and conducting performance reviews
• Set, agree and monitor performance of staff, check that it is aligned with planned targets 

Other requirements needed:

• Maintain knowledge and skill base in the changing IT environment
• Strong communication skills
• Ability to negotiate
• Valid unendorsed drivers’ licence
• Lateral thinker
• Business acumen and business process knowledge