Senior Manager: Hippo Sales at Telesure Investment Holdings (TIH)

Job Purpose

• The Senior Manager contributes to the organisational strategy by growing business through implementing and managing strategic initiatives to achieve company targets and objectives.

Responsibilities

Leadership and Direction

• Communicate the function's strategy and its relationship to the organisation's mission, vision and values; clarify the actions needed to implement it within the area of responsibility; motivate people to commit to these and to doing extraordinary things to achieve the organisation's business goals.
• Implement the formal development framework for a team, with guidance from senior colleagues.
• Provide informal coaching to others throughout the organization in area of expertise.
• Enable the team through required business processes, systems and knowledge.
• Ensure development plans for the team are created, contracted and monitored.
• Ensure alignment of performance management contract to overall business drivers and customer experience expectations. Revise coaching needs and role profiles to customer focused context and expectations.

Stakeholder Engagement (Internal and External)

• Identify and manage stakeholders and client relationships, finding out their needs/issues/concerns and reacting to these by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions.
• Provide and present reporting to various stakeholders.

Strategic Planning, Functional Strategy Formation & Implementation

• Take responsibility for providing input, developing and delivering the strategic planning approach for a key part of the organisation.
• Create the strategy and client value proposition, and the implementation thereof.
• Develop the strategy for Employee Benefits area, anticipating complex issues, challenges and opportunities.
• Ensure the strategy is successfully implemented and meets medium-term business needs.

Business Planning

• Develop and gain agreement to annual business plans for a function or substantial business area, ensuring alignment with strategy; quantify business outcomes (i.e. revenues or other key performance indicators); detail expense and headcount budgets; and develop business cases for key projects, ensuring cross-functional integration.

Business Development

• Participate in formulating the strategy and identifying, evaluating, and structuring key transactions to ensure continued financial health and maximum value creation through the entire product life cycle.
• Transactions may involve alliances, collaborations, in and out licensing initiatives, and other activities.
• Consulting Operations Management Support the overall organisational strategy in relation to employee benefits relating to financial service products for TIH staff by developing and delivering operational plans and outcomes for a large portion of the business.
• Establish structure and new business targets for team and individual financial advisors.
• Ensures that all operational aspects are effectively managed by continuously reviewing quality and efficiency targets.

Information and Business Advice

• Provide authoritative specialist advice to senior managers at the business unit or regional level to enable the implementation of policy, projects, and change initiatives.

Competencies

• Strategic Mindset: Sees ahead to future possibilities and translates them into breakthrough strategies.
• Business Insight: Applies knowledge of business and the marketplace to advance the organization's goals.
• Financial Acumen: Interprets and applies key financial indicators to make better business decisions.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Ensures Accountability: Holds self and others accountable to meet commitments.
• Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
• Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Balances Stakeholders: Anticipates and balances the needs of multiple stakeholders.
• Instils Trust: Gains the confidence and trust of others through honesty, integrity, and authenticity
• Directs Work: Provides direction, delegating, and removing obstacles to get work done.
• Commercial Acumen: Apply comprehensive understanding of the business environment and objectives to develop solutions.

Requirements
General Education

• Grade 12/ SAQA Accredited Equivalent (Essential)
• RE5 and Full FAIS credits (Essential)
• Degree/ qualification in Business/Financial/Marketing (Advantageous)
   

General Experience

• Minimum 7-10 years' relevant experience in the Insurance industry (Essential)
• Experience in Provident, Retirement funds and Group Risk benefits (Essential)
• Managerial Experience 5 or more years' Senior Management experience (Essential)