Senior Manager at BCX

Core Description

• Oversee and direct Application Outsource Services Build capabilities within BCX. This includes leading the running and maintenance of the Build component of outsourced applications to clients.

Key Deliverables / Primary Functions

• Contribute towards the development of the Application Outsource Build strategy and roadmap to ensure the successful implementation of the strategy to achieve business objectives.
• Lead the running and maintenance of the Application Outsource Build component of outsourced applications in alignment with high levels of quality, standards and operability as defined within negotiated and agreed service level agreements, service level parameters or contracts.
• Manage the development and implementation of processes and procedures to maintain or recover the delivery of systems and services in the event of any physical, technical or environmental disaster or major outage, providing continuity of service to customer.
• Manage and/or oversee multiple, large-scale, concurrent projects to successful completion in accordance with scope, budget and service level agreements.
• Develop and evolve implementation methodologies for standard and transformational programmes.
• Develop new business and operating models that take advantage of new domains, functional, technology and information assets within the software area.
• Manage the identification and mitigation of strategic risk within the Build component of outsourced applications.

Core Functional Skills & Capabilities

• Problem solving
• Relationship Building
• Partnership Management
• Process Orientation
• Customer Relationship Management (CRM)
• Business Acumen
• Strategic Planning
• Risk Management

Core Behavioural Competencies

• Job Match
• Culture Match
• Leading and supervising
• Applying expertise & Technology
• Working with people
• Deciding & Initiating Action
• Persuading and Influencing
• Planning & Organising
• Entrepreneurial & Commercial thinking

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology
• OR NQF 4: Grade 12

Additional Education -Preferred /Advantage

• Relevant IT certification

Experience

• 7+ years’ experience in solution architecture, of which 2 to 3 years is at a senior management level.  Minimum of 7 years ICT offerings solutioning and selling experience in solution architecture. 

OR 

• 9 year’s relevant experience of which 4 to 5 years is at a senior management level.  Minimum of 7 years ICT offerings solutioning and selling experience in solution architecture

Certifications

• Preferred/Advantageous Certifications:
• Cisco CCNA and CCDA or equivalent from other OEMs
• TOGAF / ITIL
• OEM Networking / ICT Certifications
• Public cloud Certifications related to networking