Senior Kofax Business Analyst at Sanlam Group

What will you do?

• Lead strategic projects and stakeholder engagements.
• Work within an agile environment, contributing to the determination and delivery of epics, features, and user stories.
• Maintain agile backlogs in collaboration with the Product Owner to ensure alignment with project objectives.
• Lead stakeholder management efforts, fostering strong relationships with clients to ensure a customer-centric approach.
• When needed by the Agile team, create, and execute, unit as well as end-to-end testing 
• When needed by the Agile team, Participate in design and peer reviews.
• When needed by the Agile team support production deployments and performance testing.
• Ensure quality by supporting coding and architectural standards and thorough unit testing.
• Utilise Jira to create detailed tickets, tracking and managing requirements throughout the project lifecycle.
• Conducting knowledge-sharing sessions.
• Collaborate with cross-functional teams to gather requirements, analyse data, and contribute to the continuous improvement of business processes.
• Participate in design and peer reviews.
• Process engineering
• Design, implement, and optimize existing processes.
• Design or refine new and existing processes to streamline operations.
• Create detailed process maps, workflows, and documentation.
• Assess and implement automation solutions, leveraging IT tools to simplify repetitive tasks and enhance efficiency.
• Develop and present business cases, clearly outlining project scope, objectives, and potential benefits.
• Conduct training sessions for business resources, facilitating smooth transitions to newly automated processes.
• Drive change management activities, overseeing the seamless integration of automated processes into existing workflows, including Go-live communications during process deployment to production.
• Conduct comprehensive analysis, mapping AS-IS processes, defining TO-BE processes, and developing clear Process Design Documents (PDD) for effective communication and implementation guidance.
• When needed provide ongoing Business as Usual (BAU) support for production processes, addressing issues and optimising performance.
• Supports investigation and remediation of production level issues.
• Review     processes with analysts for specification/improvement.
• Present demos to business partners and stakeholders.
• Stay abreast of industry best practices, emerging technologies, and RPA advancements to drive innovation within the organisation.
• Supports skills transfer by mentoring resources on business analysis and process engineering best practices

Qualification and Experience

• IT Related Degree or IT Related Diploma or qualifications.
• Minimum 5 years’ experience as a Business Analyst or Process Engineer preferably in an Enterprise environment 
• Using KTA (Kofax Total Agility Platform), Automation and AI Tools.NET, or SQL preferable 
• Kofax Total Agility training/certification preferable.
• Agile or Scaled Agile Framework certification and experience preferable.
• Experience in delivering AI and Automation Solutions preferable.
• Strong analytical, problem-solving and conflict resolution skills.
• Knowledge of various toolsets such as Jira and Azure DevOps will be advantageous.
• Experience in C#, Python an advantage
• Experience in a Dev Ops environment an advantage
• Experience in the Financial Industry preferable.

Knowledge and Skills

• Extensive Experience in Business Analysis and Process Engineering.
• Solid understanding of Workflow Design Principles.
• Experience using the Scaled Agile Framework (Or Agile Frameworks)
• End To End solution support experience a plus.
• Exceptional analytical, conceptual, and problem-solving abilities.
• Experience in Enterprise Software Development Methodologies.
• Highly self-motivated to deliver both independently and with strong team collaboration.
• Strong written and oral communications along with presentation and interpersonal skills.
• Experience with tools like Automation Anywhere, UIPath
• Working knowledge of agile methodology, techniques, and frameworks