Senior Engineering Claims Technician at Guardrisk

Role Purpose    

• Responsible for the registering, processing and assessment of claims in terms of recoverability under the policy and all other administration of engineering insurance claims and to validate claims against the policy including checking for any potential fraudulent activity.

Requirements    

• Relevant tertiary qualification
• At least 5 years’ experience in Engineering insurance

Duties & Responsibilities    

• Acknowledge claims within the time frame defined by SLA’s
• Request relevant information and documentation
• Appointment of Surveyor (if required)
• Validate recoverability of claims in terms of the policy
• Make recommendations to Management and comment on claims
• Adjust claim calculation in terms of the policy
• Manage claims diary
• Manage claim recoveries
• Apply Vat Rules in respect of claims
• Apply policy excess/deductible
• Understand and interpret contractual obligations and responsibilities in respect of various parties relative to a claim
• Participate in monthly claims meetings
• Register, repudiate/reject and pay claims
• Responsible for preparation of agreement of loss

Competencies    

• Business acumen 
• Analytical 
• Attention to details 
• Good communication skills