Senior Business Analyst - Project Gemini - Parktown / Cape Town at PPS

Purpose

• The role will be responsible to review, interpret and analyse business rules and requirements for technical systems to ensure that quality solutions are selected and delivered to the business.
• Be responsible for Business process design, mapping, and ongoing process improvement initiatives.
• Accountable to perform the business analysis, business case development and the delivery of process or technological solutions to meet business requirements and objectives.

Minimum Requirements    

• Document business and technical specifications as required: Use cases, activity diagrams, sequencing diagrams, entity relationship diagrams, deployment diagrams, etc.
• Supplement rules and requirements with functional, non-functional & technical specifications, document these as solution acceptance criteria.
• Involve in the designing and establish processes in such a way that the business can derive the maximum value from the technical systems.
• Client, business and MIS report enhancements and development of new reports.
• Assess impacts to processes/systems by legislative/regulatory changes in the industry.
• Assist with client services support, client quality assurance, testing, adhoc projects and project management from time to time.
• Documentation of processes to be used as training manuals.
• Collecting; understanding and transmitting business requirements for all projects and translating these into functional specifications and detailed test plans.
• Bring about operational efficiency through development of interface capabilities with third party vendors, workflow tools, new in-house systems.
• Act as the link and drive interactions between the client, development team and any third party throughout the development lifecycle.
• Transfer of business new product/initiative requirements to system architects.
• Responsible for the delivery of quality Business requirements specifications within the agreed timelines and customer requirements always visibly reflected in all business documents.
• Ensuring that teams apply the appropriate solution design standards so that customer requirements, automation, Digitisation and Artificial Intelligence have relevance where required in the formulation of the solution.
• Develop operational service metrics as part of the business requirement, review and present the metrics explaining business impact and risk.
• Maintain business process management standards and procedures.
• Oversee and track progress of all required Business Requirements to ensure that deliverables are not compromised.
• Demonstrating the ability to facilitate and guide the completion of Business Analysis Artefacts, participate in the formulation of flexible Solution Designs, and produce Quality documentation.
• Constructively engaging with Business Stakeholders to ensure that customer requirements are understood and providing innovative thinking.
• Ensure that a structured work approach is adopted using quality, governance, and customer service as the top-of-mind business requirements practices.
• Ensure that thought leadership, guidance, direction, quality, and best practices are adopted in the eliciting of Business Requirements and or in the completion of business research. 
• Ensure that a consistent methodology and business requirements framework is adopted when interacting with all business and or technology partners in the formulation of business solutions.  
• Focus on outcomes-based deliverables and have an in- depth understanding of the Business Architecture and what attributes and business processes are to be considered during the eliciting of requirements.  
• Understanding IT dependencies and inter – dependencies ensuring that the end-to-end business value chain is not compromised.
• Understanding the IT landscape to ensure that solutions designed are not in conflict with the IT architecture.

Duties and Responsibilities    
Education:

• BCom (IS)
• BCom Hons, B Bus Sc with a specialization in Investment Management or Computer Science fields (with strong Mathematical background or subject knowledge an advantage).
• Business Design and or Business Analysis diploma
• SAFE Agile Certification or other AGILE development training

Experience:

• Business Analyst with at least 5 years’ experience within financial industry.
• Previous project management experience will be advantageous.
• Experience in participating in complex multi-team delivery models.
• Detailed experience in understanding business incidents, change and priority management.
• Experience in understanding and translating insurance related regulations into actions.
• Exposure to Robotics would be advantageous.

Knowledge and Skills:

• In-depth knowledge of the full end-to-end services, systems, and processes for an insurer
• Understanding of systems interactions within the context of business process delivery (i.e., workflow system, CRM, BPM, batch systems and data warehousing).
• Knowledge and ability to apply Business Architecture and Business Process Management principles.
• Proven knowledge of general business principles and practices, including financial and people management in a matrix structure.
• In depth knowledge of Process Management
• Proficient knowledge in implementing business methodologies including problem management/incident resolution.
• Understanding of Systems development Life Cycles
• Ability to implement and improve the competence of Business Analysis within Business Engagement
• Demonstrating the ability to lead and guide the completion of Business Analysis Artefacts, participate in the formulation of flexible Solution Designs, and produce Quality documentation.
• Having had exposure in understanding business incidents, change and priority management.
• Proficient in Agile methodology and practices

Competencies:

• Able to navigate ambiguity and complexity.
• Enabling and ensuring that team is customer focused whilst demonstrating detailed feedback to all stakeholders.
• Able to maintain a professional demeanor under stress, is persistent and resilient.
• Demonstrating problem solving and analytical skills
• Constructively engaging with Business Stakeholders to ensure that customer requirements are understood and providing innovative thinking.
• Design thinking
• Teamwork

Closing Date    
2023/06/20