Senior Admissions Officer at IIE MSA and IIE Varsity College

Duties and Responsibilities:

Student Application & Admission Administration

• Collaborates with the campus Student Recruitment team to generate student admissions related queries.
• Follows up with the Student Recruitment team for missing student information in order to finalise all student admissions related queries.
• Manages the student admissions process against the set admission criteria and communicates the appropriate outcomes.
• Liaises with the Head: Student Recruitment (Full Time) during the admission evaluation process and assessment.
• Escalates admission queries to the Admissions Manager or The Independent Institute of Education's Office of the Registrar (IIEOOR).
• Liaises with the Head: Student Recruitment (Full Time) on the management of admission waitlists.
• Liaises with the Head: Student Recruitment (Full Time) on the management of declined admissions and expired offers and the issuing of new offers of study.
• Oversees the issuance of appropriate admission letters.
• Determines conditions associated with student admission and follows up on them thereafter.
• Determines the eligibility of the admittees onto academic programmes.
• Manages the student admission process through to registration.
• Reports on admission progress to the Campus Head.
• Adheres to established service level agreements of the admissions process set by the organisation.
• Works with the Finance department on finance related issues of admission.
• Ensures admission compliance for the campus.
• Works with the Admissions Manager on national admission projects.

Student Registration Administration

• Checks pre-requisites for 1st to 2nd semester.
• Verifies registrations against the admission criteria.
• Checks the accuracy of student registration information on an ongoing basis.
• Manages the de-registration and transfer process, and thereafter sends to the Finance department for processing.
• Checks the National Senior Certificate (NSC) exception reports on a weekly basis.
• Follows up on all outstanding documentation and uploads once received.
• Determines eligibility and captures academic credits.
• Determines maximum completion time and credit load of such registrations.
• Allocates student grouping in line with campus scheduling requirements.
• Oversees the maintenance of student files for a period of two years before the files are archived in line with the data retention regulations of the Protection of Personal Information Act (PoPIA).
• Ensures compliance of international students from a document perspective.
• Adheres to the International Student Policy/Procedure and updates reports regularly.
• Re-audits all registration files in line with the stipulated deadline for the Data Verification Report.
• Re-audits all registration files by the audit date stipulated by the Registrar, this would include the following; the South African Qualifications Authority SAQA / Universities South Africa (USAF) qualifications, study visas and all conditional acceptance - including remarks, international students and all outstanding documentation.
• Oversees the tracking and monitoring of conditional admissions throughout the year such as one module outstanding / Universities South Africa (USAF) / South African Qualifications Authority (SAQA) / combined National Senior Certificate (NSC ) / study visas and all other ad hoc conditional admissions.
• Adheres to the established service level agreements of the registration process set by the organisation.
• Drafts letters for current students such as; Proof of Registration letters, Travel letters, Medical Aid letters, Universities South Africa (USAF) letters, SAQA letters and Study Permit letters.

Graduation

• Determines eligibility of the graduation cohort including late graduation.
• Identifies and advises of any students who are graduating outside of their graduation year (exception graduates).
• Verifies student information for prospective graduates.
• Prepares Short Learning Programme (SLP) and Corporate offer certificates.
• Checks the graduation programme for sign off.
• Ensures that graduation timelines are met.
• Facilitates qualification certificate re-prints.

Ticket Management

• Serves as the point of escalation for the processing of assigned admission, graduation & registration tickets received via the student tickets system. .

Reports & Other

• Facilitates continuous communication with the Assistant Registrar in relation to resolving the Registrar related queries.
• Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the Admission Centre.
• Provides support to the team via performance management and management of leave.
• Performs other ad hoc administrative and/or reporting duties as and when required

Competencies required:

• Advanced interpersonal and communications skills
• Computer proficiency
• Planning skills
• Time management skills
• Deadline and results driven
• Leadership skills
• Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure

Minimum Education Requirements

• Minimum of an Advanced Diploma or Degree (NQF Level 7). However, candidates in their final year of their studies (NQF Level 7) who are currently employed at the company will also be considered for the role.

Minimum Work Requirements :

• Minimum of 2 years administrative experience (ideally with admissions experience) and 2 years of leadership/supervision experience for external candidates.