Sales Remuneration: Payroll Administrator - Centurion at Momentum Metropolitan Holdings Limited

Role Purpose    

• To improve the client experience through effective and efficient service through managing the claims process.

Requirements    

• Grade 12 
• Relevant tertiary qualification or studying towards
• A minimum of 4 years previous experience in commissions; remuneration payroll.

Duties & Responsibilities    
Internal Process

Appointments and Terminations 

• Capturing new appointments onto system to ensure timeous payment.
• Processing terminations timeously
• Calculating accurate leave pay figures when required and in accordance with the business leave rules.

Payments 

• Processing payments to intermediaries and sales employees
• Processing of unrealised transactions as per SLA
• Processing 3rd party payments as per SLA
• Processing advances as per SLA

Record-keeping 

• Logging transactions on business systems
• Accurate recording of supporting documentation onto business systems
• Maintaining accurate leave records and monthly updating of same

Client

• Providing detailed, accurate and easily understandable feedback to stakeholders
• Providing regular updates on outstanding queries
• Resolving and closing out queries from stakeholders within agreed SLA
• Resolving payment related queries timeously
• Actioning PC Changes accurately and in accordance with business rules and agreed processes.
• Delivering results, meeting stakeholder expectations.

People

• Improve knowledge levels of team members through formal and informal learning interventions.
• Positively influence and participate in change initiatives.
• Assist with on-the-job training of new team members.

Self-Management

• Managing own performance and development
• Effectively manage time and ensure optimal productivity.
• Be self-confident, self-motivated and relentlessly pursue targets and goals
• Living the Momentum Values & Vital Behaviours

Finance

• Completing relevant recons accurately and timeously
• Accurately processing relevant journals
• Providing finance with recons for approvals

Competencies    

• Attention to detail
• Accuracy
• Working with people, networking
• Planning and Organising skills
• Good written and verbal communication skills
• Taking initiative
• Collaboration
• Proactive individual who is a self-starter and gets things done