Sales Manager FM Dairy at Barry Callebaut Group

About the role

The Sales Manager role is responsible to deliver sales volumes and profitability for the assigned area/ group of customers through hunting and building new customer base, managing and growing sales to existing customers and driving customer relationships and satisfaction. The role operates within the Business Unit Sales & Marketing strategy and within the specific market sales strategy and guidelines, in order to plan, organize, direct and control all activities for a group of key customers in order to achieve medium and short term commercial results as expressed in volumes, margins, customer profitability, market share, etc. 

Key responsibilities include

• Hunt for and develop new customers, new products and new opportunities in assigned market; maximize volumes,  sales margins and customer profitability
• Develop and maintain new and existing customer relationships
• Be in front of potential customers to present solution selling ideas, value proposition and full product portfolio
• Research and analyze market/industry developments (including pricing, availability, quality, new products/ trends) in order to to prepare compelling customer proposals based on up to date market data
• Work closely with Customer Service to follow up on the delivery of goods to customers, and A/R on time.
• Manage the planning of resources (budget, forecast, expenses etc)
• Collaborate with R&D to develop new recipes and/or adjust old recipes to optimize the portfolio to meet customer demands.
• Communicate with internal departments (R&D, QA, production, logistics, finance, etc.) in order to assure that NPI and sales commitments can be properly executed.

About you

• Bachelor's degree, preferably in Business Commercial subject or Food technologist or equivalent; Master degree preferred
• 8+ years of relevant experience in a commercial B2B environment, preferably in a multinational company in food industry or FMCG; knowledge and experience of food ingredients/chocolate industry is a plus
• Solid understanding of working with large food manufacturers/ industrials
• Demonstrated track record of hunting and building sales portfolio 
• Fluent in Business English; Native language in specific country is an added advantage
• IT Skills in the MS Office and Google suite
• Proactive and entrepreneurial mindset; self-starter who takes ownership and accountability
• Agile, flexible and comfortable with ambiguity
• Good interpersonal skills and teamwork; able to work cooperatively and effectively across functions to achieve results
• Strong ethics: understand ethical behavior and business practices and ensure own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
• String customer orientation, able to anticipate, understand, and respond to the needs of customers to meet or exceed their expectations.