Sales Consultant: Outbound x3 at Hollywoodbets

You Bring:

• Willingness to do shift and weekend work.
• At least 3 months sales experience/ contact centre experience 

A bonus to have

Betting Knowledge
What You’ll Do For The Brand:

• Min talk time of 6 hours per day as a standard requirement
• Call quality is monitored and should never be scored lower than 95%
• Accurate reporting and dispositioning of calls
• Ensure timeous reporting to Team leader/Campaign Manager
• Make outbound calls to customers and proactively promote the company and brand with the view of increasing the inactive/active customer base
• Follow the script provided during the telephonic contact with the customer and ensure that QA scores are at expected levels
• Effectively manage time in line with the operating procedures of the call centre
• Establish rapport with the customer
• Actively promote the offering and use persuasion techniques and objection handling to convert
• Ensure communications is at a level that maintains the company brand/image and not does expose the company to reputational risk
• Strict adherence to break times and office hours
• Meet daily/weekly/monthly targets
• Comply with company and department policies and procedures
• Any other ad hoc duties that might be required

What You’ll Bring To The Team:

• Must be quality focused and results driven
• Excellent communication and interpersonal skills
• Must have a strong sense of customer focus and sales
• Betting knowledge