Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
We’re working to build the future of web hosting in South Africa. We are a web hosting company that aims to help South African website owners and businesses build, manage, and scale their online presence. We empower South African website owners and businesses to thrive online. Our platform delivers affordable web hosting solutions paired with excep...
Job Purpose
The Retention Agent is responsible for proactive relationship building with Customers. This position is effectively to retain customers through positive relationship building, listening to concerns/addressing issues, understand reasoning for moving services to other service providers and educating on available products and services.
A customer-oriented focused individual is necessary to preserve long term customer satisfaction and who has excellent communication skills and displays good-judgment.
You will be in contact with clients helping them to resolve any customer, sales or support related issues that they may have. You will work with all departments to achieve the customer satisfaction.
Duties and Responsibilities
Qualifications and experience
Key Competencies
Build your CV for free. Download in different templates.
Join our happy subscribers