Retail Expansion Specialist at Avon

What you'll be doing:

Execute end-to-end processes for retail store openings, aligned with the retail playbook. Conduct financial feasibility & investment analysis for potential store locations. Analyze customer traffic data to inform store site selection. Identify new & innovative store locations. Manage new account openings & prepare stores for launch. Ensure internal alignment & execution of supply chain, brand, category, & marketing priorities. Support channel enablement by coordinating cross-functional teams.

Key responsibilities:

New Store Openings

• Support execution of representative/investor meetings & advanced leasing processes for shopping malls & store owners.
• Conduct & report necessary analyses for store location approvals.
• Effectively plan and liaise with vendors in all aspects of store opening execution.
• Assist in the store approval process, considering customer traffic analysis & architectural requirements.
• Coordinate communication with representatives, field teams, investors & retail process solution partners.
• Ensure timely delivery of products, POP/POS materials & other items for store openings.
• Manage & follow up on the order process for store openings.
• Support Retail sales channel ERP transition, including implementing central processes & stores.
• Collaborate to increase retail sales for Avon Justine stores

Accelerate Retail Expansion

• Identify & pursue opportunities for opening Avon Justine stores in optimal locations.
• Implement the store opening action plan and blueprint.
• Establish a consistent pool of leasable areas within shopping malls for the kiosk project.
• Manage & expand the representative pipeline for the retail channel, including engaging external investors.
• Oversee the execution of all operational processes for the retail channel including delivery, installation, supply & maintenance.

Reporting & Collaboration

• Track retail targets on a monthly, quarterly, semi-annual & annual basis.
• Provide support to achieve retail goals.
• Understand and convey the bigger strategic picture and personal benefits to the Rep of joining retail
• Ensure regular stakeholder engagement on priorities, actions and progress

Channel Enablement 

• Conduct regular store visits for monitoring retail playbook compliance.
• Collaborate with marketing teams to develop and implement monthly channel activities to drive sales &  customer acquisition
• Train all Retail Reps on channel principles and business rules

Other

• Serve as the primary point of contact for franchisees, retailers & solution partners for process questions & requests & provide necessary communication & support for resolving inquiries within the retail department.
• Actively participate in project-related matters when needed

Experience & Skills Required

Education 

• Bachelor's degree in Business, Marketing, or related field.

Work Experience

• Minimum of 6 years of experience in Retail, with a preference for expertise in cosmetics and retail execution
• Proven experience in retail expansion, store openings, or a similar role within the retail industry.

Skills & Competencies

• Ability to simultaneously manage multiple stakeholders and processes at various stages.
• Proficient in English language
• Skilled in MS Office applications
• Experienced in new store opening and operational affairs
• Demonstrates strong negotiation and communication skills
• Effective team player while able to work independently
• Excellent project management skills, capable of setting, planning, and achieving goals within deadlines
• Skilled in multitasking and prioritization 
• Demonstrates critical thinking and problem-solving abilities
• Familiar with retail franchise operational dynamics
• Possesses good interpersonal skills - Failure to successfully manage relationships will have a negative impact on the business’ ability to grow the channel
• Strong analytical mindset

Additional Information

• Must be able to travel often
• Own car & Drivers license required

Key Influencers / Partnerships:

• Finance, marketing, creative, supply chain & analytics at manager level
• Investors, Reps & BOs, Centre Management, Scan Display, iKhokha – any other external supplier