Receptionist / Switchboard Operator -Durban at Tracker Connect (Pty) Ltd

RESPONSIBILITIES

• The incumbent is expected provide excellent service to internal and external customers
• Operate and direct all calls on switchboard
• Receiving and welcoming visitors and customers and contacting the relevant department for assistance
• General office administration
• Receiving and dispatching parcels and envelopes
• Liaise with internal staff/departments by ensuring messages and information is timeously and correctly processed
• Maintains security by following procedures; monitoring logbook
• Assist with any other tasks or duties assigned by the Supervisor as the need arise to ensure exceptional and efficient service
• Administration of stock (Tea, coffee, milk, sugar, cleaning)
• Creating installation certificates, vehicle lists for clients
• Assist in keeping the reception area clean and tidy, at all times

Minimum requirements

SKILLS AND KNOWLEDGE

• Matric coupled with a minimum of 1 year working experience in a Reception environment or relevant tertiary qualification.
• Immaculately groomed individual with a friendly and energetic personality.
• Speak and write English fluently.
• A passion for customer service and a professional attitude at all times.
• The incumbent should have excellent interpersonal skills and the ability to pay attention to details.
• The ability to cope with a constant changing and pressurised environment.
• Computer literate with knowledge of Microsoft Office.