Receptionist at RCL Foods

Job Description

A vacancy exists for a Receptionist at our Pretoria Bakery. The position will report to the Sales Manager.

The successful incumbent will be responsible for the overall customer service effectiveness of the operating procedures and administrational functions in the bakery and to provide administrative support.

Minimum Requirements

• Grade 12 or NQF Level 4 qualification
• Computer literate with sound knowledge of Microsoft Office programs e.g. Outlook, Word, Excel
• Excellent Communication skills
• 2 Years Customer service/Reception experience
• Basic Knowlede of product and general operations within baking environment
• Detailed and results oriented
• Professional, diplomatic and cordial
• Ability tto multitask and prioritize projects

Duties & Responsibilities

• Manage and control all incoming call
• Assist various Departments with administrative duties
• Assist with compiling reports as and when required
• Manage all switchboard functions
• Answer switchboard courteously and timeously
• Handle customer complaints in a professional and courteous manner
• Assist with Price Surveys
• Update Service Level Agreements
• Manage the availability of the Training Centre
• Assist with general office administration and queries
• Relieve Telesales as and when necessary
• Update noticeboards