Rainmaker: Fulfilment Agent & Dasher at Rain South Africa

Key Responsibilities: 

• Knowledge and experience in Radio-Frequency. 
• Knowledge and experience in Wi-Fi networks. 
• Strong customer support and troubleshooting experience. 
• Ability to prepare detailed reports identifying all conducted work issues and recommendations. 
• Deliver SIM card and device orders to our customers. 
• Onboard and RICA customers. 
• On request, assist with setup and troubleshooting. 
• Provide cistomer support soluctions. 
• Rain brand ambassador. 
• Provide customer support and installation. 
• Provide training and support to the fulfilment team. 

Requirements:

• A valid driver's license is mandatory. 
• Technical support experience. 
• IT Literacy 
• Minimum 3 years of experience. 

Person attributes: 

• Friendly, outgoing and positive attitude. 
• Attention to detail. 
• An interest in technology and a willingness to learn. 
• Responsible, disciplined and self-motivated. 
• Excellent time management and adaptability.