Quality Process Expert/Engineer - Midrand at L'Oréal

KEY JOB ACCOUNTABILITIES:

• Act as a liaison between Corporate IQ, DGO, R&D and Logistics during new product launches
• Act as a technical consultant to assist in bulk process problem solving
• Assist the plant in the identification bulk processing preventative actions
• Assist in the analysis of bulk and finished good waivers
• Coordinate and oversee process optimization projects, including the purchase of new equipment in the unit of production (UP)
• Manage sampling programs for first production approvals
• Manage the bulk product specifications change process and the control testing of bulk and finished goods for all first production batches
• Ensure accuracy and timeliness of all processing procedures and applicable ISO requirements
• Leads a team of professionals continually encouraging 100% employee engagement (if applicable)
• Identify project requirements and organise team assignments by defining project priorities according to resources available
• Supervise and monitor project implementation from a technical standpoint, in line with the delivery schedule
• Provide technical assistance to plants implementing new industrial manufacturing processes (SP)
• Issue project progress reports to the relevant contacts (business units, R&I, Quality DGO, management, in plants)
• Obtain information on new manufacturing methods from Quality DGO
• Coordinate projects to make sure that plant, suppliers and subcontractors all comply with the quality system
• Coordinate quality operations for product launches
• Use and analyse quality KPIs and monitor action plans to improve quality
• Share own expertise in plant quality systems (processing, packaging, assurance quality, document management, quality management, industrial hygiene) to provide specialist input on plant quality systems
• Run quality training sessions and coaching

PROFESSIONAL AND TECHNICAL COMPETENCIES: 

• Leads with Human Sensitivity – Demonstrates respect, (respects our Code of Business Ethics)  
• Develops others (explains strategic objectives and the meaning of projects) and enriches team dynamics (motivates the team to work with diverse personalities and cultures) and supports others to optimise team performance (role model behavior)
• Displays Sensitivity to Our “Métier” – Focuses on quality, (controls the flow of the teamwork, constantly perfecting with a purpose of excellence), and builds knowledge of the beauty business and understands beauty (knowledge of the products and brands)
• Demonstrates Entrepreneurship – Takes initiative (demonstrates resourcefulness), focuses on customers, (drives contributions to achieve customer satisfaction)
• Improves performance (finds solution to complex problems and develops a vision)
• Innovates – Shows curiosity (has an open mind), Imagines creative solutions generating business value, (welcomes new ideas with an open mind and looks for trends) and promotes team creativity (participates in creative controversy using insightful questioning)
• Achieves Results with Integrity – Conveys energy (time management) 
• Focuses on results (accelerates multiple tasks to meet deadlines) and acts with integrity (role model behavior)
• Manages Complexity – Reasons from multiple perspectives (analyses issues by combining listening, observation, reasoning and common sense) and makes decisions (demonstrates courage in decision making)
• Interacts Effectively – Listens and communicates effectively (presents confidently and convinces others) and actively networks (leadership)

EXPERIENCE AND QUALIFICATIONS:

• Basic understanding of FDA (Food & Drug Administration) and cGMP (Cosmetics Good Manufacturing Practices) requirements
• 3 to 5 years Scientific background in either Chemical Engineering or Chemistry
• Attention to detail is critical
• Manufacturing experience
• Laboratory experience